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Napoli Kia
Milford, CT
2,015 Reviews
Napoli Kia is the place to go when you are searching for a new Kia in Milford, Connecticut. We have a huge selection of new Kia models available in our new car department right now. So come to our new Kia showroom today! You will find an ample inventory of the new Kia Optima, Cadenza, Soul, Sportage, Sorento, Sedona, Forte, Forte5, Forte Koup, Rio, Rio 5-Door, and Optima Hybrid. Get the Kia that’s just right for your lifestyle, right here in Milford. Visit Napoli Kia’s new car department or shop on our website anytime, from your computer or mobile device. We want to see you behind the wheel of an amazing new Kia today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,015 reviews
Verified Customer
May 20, 2025
Everything went perfect from start to finish. Employees in department made it fast and efficient Employees in department made it fast and efficient More
by Salbo21
Employees Worked With
May 20, 2025
I have had a terrible time purchasing a car with the dealership and will never buy again. My car was never detailed when purchased! Too expensive for oil and my tires are not 32 lbs. 39, 37, and 38 from dealership and will never buy again. My car was never detailed when purchased! Too expensive for oil and my tires are not 32 lbs. 39, 37, and 38 from service that I just had. More
by Lizziejean30
May 19, 2025
Friendly & knowledgeable service advisors. Courtsey shuttle driver was polite and got me to work on time! Courtsey shuttle driver was polite and got me to work on time! More
by SuperMom81
Employees Worked With
May 19, 2025
Excellent work ladies & gentlemen. Sales and service a 9.5. There are no 10s in the real world kids. Sales and service a 9.5. There are no 10s in the real world kids. More
by BASILNV
May 17, 2025
Clean, comfortable facilities, friendly, professional service representatives, convenient scheduling. I really like the idea of driving right into the building for service. service representatives, convenient scheduling. I really like the idea of driving right into the building for service. More
by zaicusa
Employees Worked With
Cory
May 17, 2025
Jennifer was friendly, efficient and very clear with her explanation of the services my car needed. explanation of the services my car needed. More
by deliapcoppola
Employees Worked With
May 16, 2025
Great experience, Jennifer in the service department made the process easy, kept me informed throughout the day. I love my fully electric EV6. the process easy, kept me informed throughout the day. I love my fully electric EV6. More
by DREW47
Employees Worked With
May 15, 2025
The service department is fantastic! We were traveling from New York to Provincetown, Mass when our. Low oil light on our 6 month old Kia Sportage came on. We pulled off at the nearest e We were traveling from New York to Provincetown, Mass when our. Low oil light on our 6 month old Kia Sportage came on. We pulled off at the nearest exit and found there was a Kia dealership who helped us quickly. Turns out we had our oil changed the day before by a mechanic in NY who did not put the gasket on correctly. Napoli Kia took us in right away and we back on the road within a couple hours. Thanks everyone! More
by DEBACHS61
May 15, 2025
Great service! ! I loved that they sent a video showing exactly what was being done to my car! Would definitely recommend! ! I loved that they sent a video showing exactly what was being done to my car! Would definitely recommend! More
by Rochelle Jn Baptiste
