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This rating includes all service center reviews, with more weight given to recent reviews.
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1,509 Reviews of Napoli Nissan - Service Center
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July 09, 2021
Marissa was great! She explained to me exactly what needed to be done, what they recommend to do very soon, and what to look forward to my next couple of oil changes. Very informative. Work was done wh needed to be done, what they recommend to do very soon, and what to look forward to my next couple of oil changes. Very informative. Work was done when they said it would be done. More
by StopTouchingMe
Verified Customer
July 09, 2021
Friendly staff and they know their stuff. Service is great. My car was ready when they said it would be. They had the answer about my car and towing it on a dolly also great. My car was ready when they said it would be. They had the answer about my car and towing it on a dolly also More
by TAMMY27
July 09, 2021
Great customer service. Detailed information of all work needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time needed and completed. Sitting area was very clean and complementary coffee was available. Work completed within reasonable time More
by Tmgloria
Employees Worked With
Other Employees :
Joseph Napoli, Tommy Nevue
July 08, 2021
Excellent customer service. Marissa is kind knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendab knowledgeable and courteous. The service appts I have had have been great the mechanic through and the quality of the repair work has been commendable. . More
by karenbknight
July 07, 2021
Quick and easy. No hassles. Dropped vehicle off the night before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all before and it was ready by 10:00 next morning. Went a d picked up with no hassle at all More
by UNCLELOUIE2273
July 07, 2021
Junior is very nice and professional. My issue is the issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !! issues with my 2021 Nissan Rogue- sensor light with the oil and the recall on the all wheel drive sensor - 6 times back to dealership in 8 months !!! Hope there are no more problems!!!! Bad reputation for Nissan!! More
by CATHERINE
July 05, 2021
Customer service was excellent I was in and out and they even washed my car first time in years even washed my car first time in years More
by YHINES
Employees Worked With
June 30, 2021
In my 89 years on earth and a former gas starIn In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow a In my 89 years on earth and a former gas star In my 89 years on earth,this is the first time I ever paid $ 81.87 to repair a slow air leak in a tire.Also a $7.00 haz waste charge,There was no waste,it was just a repair i More
by SILKY711
June 29, 2021
The staff is very friendly and they waiting area is very clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. clean they were both inside and outside areas where we can wait for our cars they were fast and got my car back to me quickly. More
by BICHON212
