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Napoli Nissan - Service Center

Milford, CT

4.6
1,508 Reviews

1,508 Reviews of Napoli Nissan - Service Center

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June 08, 2021

The service that was done on my car was because of a recall. Service was replacement of a suspension part underneath the car. Had no problems More

by PAULAOMARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Courteous, friendly, knowledgeable service advisors. I made an appointment and they took the car in at that time. I was kept informed periodically as to the status of the job. More

by jameslash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Valentino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

I was very pleased with my service. It was quick and I felt the mechanics were very thorough. The problem was explained to me and my car was back on the road within five hours👍👍 More

by Marym2645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Well run with easy online access to schedule service appointment. Comfortable waiting area and short wait time on vehicle service. Friendly service reps with concise communication on cost and services p More

by rdmjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Valentine is the reason I am a Napoli Nissan customer. He totally Wowed me with service and professionalism. I say this as an experienced retail consultative sales manager with 25 years in the business.
June 02, 2021

The service department at Napoli is too notch courteous, helpful and informative. I have been going to Napoli for over twenty five years and this service team is the best. Junior is a great asset to the tea More

by JKRAUSE403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Service was good Ask for a new keybob they said $317 App. No. Deal. We'll see when I turn the car and what kind of deal though give me I don't think so!! Thanks for service More

by ANDREWKOCHISS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junior Segui
2.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

Very kind and professional explain every thing will always go back the only thing it’s very difficult to find coupons on line which I didn’t More

by GODBLESSVERONICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

The rep. was helpful. The service was great and fast. The service rep. told me about a problem with my vehicle and then proceeded to order the parts and let me know the work will be done at no cost to me. More

by Taysean317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Always professional, always accurate, always a pleasant experience. Whenever I bring my car to Napoli Motors, I have complete confidence in the process. Wouldn't go anywhere else. More

by LENBETH3304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021

Friendly, accommodating and very knowledgeable. A pleasure to do business with. Any time I’ve called and needed to reschedule they were very happy to help More

by Hmgbrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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