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1,539 Reviews of Napoli Nissan - Service Center
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Verified Customer
June 23, 2023
Never had any issues, service so far has been great. Reliable and informative also friendly crew. No reason not to take my car to them. Reliable and informative also friendly crew. No reason not to take my car to them. More
by GLORIAJARA18
Employees Worked With
June 21, 2023
Great service. Jose (junior) is great. Loved the video of the car to show problems and recommend services. Jose (junior) is great. Loved the video of the car to show problems and recommend services. More
by Ron
Employees Worked With
June 21, 2023
The service was very good and the staff is professional. I will recommend Napoli Nissan. I will recommend Napoli Nissan. More
by EYCHEN88
June 21, 2023
Great place to have your vehicle serviced with the excellence from the past. I was very surprised to get a video sent to my phone showing the undercarriage of my vehicle and the condition. I thought excellence from the past. I was very surprised to get a video sent to my phone showing the undercarriage of my vehicle and the condition. I thought this is one of the best new things a dealership can do to show the customer in real time what’s good and bad about their vehicle. The service people were highly professional and quick to service my vehicles needs. More
by gregoryjbeers85
Employees Worked With
June 20, 2023
The Service de part ment was busy, but I was still in and out quickly. and out quickly. More
by Suelaffin8
Employees Worked With
June 20, 2023
Very satisfied with the work and the attention is perfect. I recommend this dealer 100% perfect. I recommend this dealer 100% More
by Janovertoro3
June 19, 2023
Hi! Walked up to the service desk. Two men were sitting at the stations. Both looked down; no eye contact. Finally, one looked away from computer and a Walked up to the service desk. Two men were sitting at the stations. Both looked down; no eye contact. Finally, one looked away from computer and acknowledged me. When working in this department, # 1 Should be the customer service - just a gesture. Engine light was on, work had to be done. Not given an option to reschedule. Appointment was at 1; service completed at 4! Car only has 13,000 miles on it. So disappointing. More
by DONNASEIDELL
Employees Worked With
None of the above. Gio I think. Further training is much needed especially for the manager at the desk. “We are really busy.” So is everyone. I had to reschedule this appointment because no one is there to use the diagnostic machine on Saturday.
