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Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews
Call Service Center (203) 877-5141

1,539 Reviews of Napoli Nissan - Service Center

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June 08, 2023

Excellent customer service, keep up the great work. I like the video service you provided regarding my car. More

by Jeanette.alicea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2023 -

Napoli Nissan responded

We're thrilled to see that you had an excellent experience with our team here at Napoli Nissan, Jeanette! Your satisfaction is always our top priority, and we can't wait to serve you again in the future. Take care!

June 07, 2023

Being the first time taking my car for service , I liked the attention and promp that the personal took care and explained everything to my satisfaction. More

by billocasio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

We're happy to hear that your first experience with our Napoli Nissan service team was a great one! Thanks for visiting and please don't hesitate to reach out the next time we can be of assistance!

June 07, 2023

The sakes person was super nice, knowledgeable and professional. The finance guy was very good and polite. The coffee was good ( not the creamer). Tge atmosphere was inviting and warm. More

by Mecca1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Mills
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Jun 08, 2023 -

Napoli Nissan responded

Thank you for taking the time to share your review! We're happy that you enjoyed working with our Sales team! -Napoli Nissan

June 07, 2023

The service was very good and was very fast. Also had a free car wash. Highly recommend Napoli for cars and service. More

by frankm682
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

We're glad you had a fast and easy service experience, Frank! We hope you're enjoying your nice clean car and look forward to assisting you at your next routine appointment! Thank you! - Napoli Nissan

June 07, 2023

My car was serviced quickly and efficiently, with very clear communication from my Service Advisor. More

by Glowster21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
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Jun 08, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your vehicle! We appreciate your positive feedback and look forward to serving you again in the future!

June 07, 2023

Great dealership to buy cars and service cars I recommend that you buy your vehicle and get your vehicle serviced at Napoli Nissan in Milford. More

by ELIZABETHC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

Elizabeth, thank you so much for trusting the Napoli Nissan team with your sales & service needs! We're proud to have earned your trust and appreciate you recommending us to others. Take care and we'll see you at your next visit!

June 07, 2023

Guys at the service desk took great care of me. We're very helpful. Thanks More

by Jabbajoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

Thank you for visiting Napoli Nissan! We're happy to hear our team took great care of you and we hope to serve you again next time!

June 07, 2023

Always professional, quick and easy to work with. I trust this dealership. Will use them in the future. More

by BETSY.ESTES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

Thank you for your confidence in the Napoli Nissan team, Betsy! We're grateful for your support and we look forward to seeing you next time!

June 07, 2023

Jose was professional. Explained everything to me in detail. And answered all my questions and concerns More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

We're thrilled to hear that Jose was able to address all of your concerns, Mark! Thank you for taking the time to share your positive review with us. We truly appreciate your business and hope to see you again for any future automotive needs! - The Napoli Nissan Team

June 06, 2023

Great service. My visit was quick, all issues tended to, full explanation and genuine kindness. More

by DALEFOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron "Stumpy" Fiorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2023 -

Napoli Nissan responded

Hi Dale, We're so happy the team made the experience great and earned five stars! We hope you come to visit us again soon! Thank you! - Napoli Nissan

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