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Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews

1,539 Reviews of Napoli Nissan - Service Center

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May 29, 2023

Omar was very informative. He will update us on parts back order. When he is going on vacation, he will let us know so we can call when he is working. Omar was very professiona More

by guyjeanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
May 27, 2023

Outstanding service & extremely courteous service advisor, Junior Sequi! I am very happy & satisfied! Thank You Napoli Nissan service team!!! John Maziarz More

by PAPAMAZ16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Napoli Nissan responded

John, we're thrilled to hear about your exceptional experience with Junior & the team here at Napoli Nissan! It was our privilege to serve you and we hope we have the opportunity to do so again in the future!

May 25, 2023

I’m very happy with this dealership and its service department. My husband and I purchased our cars from Napoli and always use their service department for routine maintenance. I trust their work and a More

by RLBADER025
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Napoli Nissan responded

We're so glad the experiences at our service center have been so positive! We appreciate you being part of our Napoli Nissan family and look forward to providing five-star care again next time! Thank you!

May 24, 2023

Courteous and professional staff. Prompt service and detailed video explanation of check points under vehicle. Thank you. More

by LUZNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Napoli Nissan responded

We're so glad your service experience was prompt and earned us five stars! We hope to see you again for your next maintenance appointment! Thank you! - Napoli Nissan

May 21, 2023

They are always friendly. I love how they show you a video of the mechanic inspecting your car and telling you what they are doing and what needs to be in the future. Having a More

by ERIKAZAVALA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Napoli Nissan responded

Erika, We appreciate you trusting our team with your vehicle! It means so much to us that we could provide five-star care to you and that the video was so helpful! We look forward to seeing you back in the future! Thank you! - Napoli Nissan

May 20, 2023

Friendly service reps and thoughtful mechanic. Mechanic was advised to to change oil and rotate tires (10k miles since purchase). He changed and brought truck around, telling me he didn't rotate More

by wbibber11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Napoli Nissan responded

It makes our day to read this kind five-star review of our team! We love hearing that our team helped provide quality yet affordable care to you, and look forward to your next visit! Thank you for being part of our Napoli Nissan family!

May 19, 2023

Great service friendly knowledgeable associates Would recommend to other people never a long wait time More

by debbiep1354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Napoli Nissan responded

We're grateful for your support, Debbie! Thank you for being a Napoli Nissan customer. We look forward to seeing you next time!

May 19, 2023

Sales great and service quick and friendly. Would go back again to buy a car. More

by Robert Bielen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your automotive needs, Robert! We appreciate your business and look forward to seeing you again next time. Take care!

May 18, 2023

Good! I have rapor with the service people there and the staff is always welcoming More

by F.THEMISTOCLE@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jose/Junior. He is great! Always happy to work with him every time I come in and I always recommend him to others too
May 18, 2023 -

Napoli Nissan responded

We couldn't thank you enough for your review! We look forward to seeing you next time at Napoli Nissan!

May 18, 2023

I am bringing my car for the oil change and I have to wait for like 30 minutes More

by NILREY_30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nazario Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Napoli Nissan responded

We appreciate your review of our service team! We hope to provide you with five-star care next time and encourage you to reach out with any concerns you may have. Thank you! - Napoli Nissan

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