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This rating includes all service center reviews, with more weight given to recent reviews.
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1,539 Reviews of Napoli Nissan - Service Center
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May 08, 2023
Napoli Nissan was attentive. Scheduling was easy and the work was completed as promised. I'd love to suggest that just as you all sent me a video showing that I needed extra work Scheduling was easy and the work was completed as promised. I'd love to suggest that just as you all sent me a video showing that I needed extra work, it would be good to receive a follow up video showing the completed work. I trust Napoli so I'm sure it's done. Thank you for your service. More
by JOLYNWALK
Verified Customer
May 06, 2023
The overall service was really good,the video they showed me explained everything really well,everyone involved was friendly and helpful. me explained everything really well,everyone involved was friendly and helpful. More
by Rob
Employees Worked With
Other Employees :
Jose was really helpful
May 04, 2023
Tried to coerce into performing brake and rotor service stating there was 0 mm left. Made to sign a waiver. Inspected by an independent mechanic and told that this was untrue. This is a very deceptive prac stating there was 0 mm left. Made to sign a waiver. Inspected by an independent mechanic and told that this was untrue. This is a very deceptive practice which will be reported to Nissan. More
by NOEMAILNAPOLI
Employees Worked With
Christopher Rodriguez- Service
May 04, 2023
I was taken on time. I was advised that my service was delayed and would take a little longer which was not a problem for me. Waiting area is very nice. I was advised that my service was delayed and would take a little longer which was not a problem for me. Waiting area is very nice. More
by jchav67
Employees Worked With
Mya Izabal
May 04, 2023
Quick and efficient service process. Vehicle was washed before returning it to me. Communication was excellent. Vehicle was washed before returning it to me. Communication was excellent. More
by TIMGMAXFIELD
May 02, 2023
The service was good, I waited for my car, the facility is good, very good overall is good, very good overall More
by EYCHEN88
Employees Worked With
May 02, 2023
Service was exceptional. Always happy with each service. Service department is very informative and are helpful. Will keep coming back! Always happy with each service. Service department is very informative and are helpful. Will keep coming back! More
by PRISCILLA.ARBOLEDA
Employees Worked With
May 02, 2023
I like Nissan as the workers are professional yet pleasant. Wait time is within norm and they even provide coffee sometimes pleasant. Wait time is within norm and they even provide coffee sometimes More
by mollywallace05
May 02, 2023
Thank you for your assistance in a ti. ely fashionable for always being at my assistance. ely fashionable for always being at my assistance. More
by AILEEN_BESS
Employees Worked With
