Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews
Call Service Center (203) 877-5141

1,539 Reviews of Napoli Nissan - Service Center

Sort by
April 16, 2023

I was pleased with my service experience. My car was ready at the time promised. The service rep went with me to the car to answer questions I had about blue tooth, etc. More

by Barry
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your vehicle, Barry! We appreciate your kind feedback and hope we can be of service again in the future!

April 15, 2023

Junior is awesome best customer service in the business I have bought four cars from the same dealership More

by LEIGHTON35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2023 -

Napoli Nissan responded

We appreciate your loyal business and five-star rating! We are proud to be your go-to automotive resource and hope that you come to visit us for your next purchase! Thank you for leaving Junior and Napoli Nissan your review!

April 13, 2023

They first had no tires for me even though I had a scheduled appt to replace all 4 of the tires. They sold out of them and blamed me for not paying for them in advance. I told them I would have happil More

by CLAUDIAT65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar 5 star
Report | Print
May 01, 2023 -

Napoli Nissan responded

I would be grateful for the chance to speak with you directly and see what I can do to improve your experience. If you're willing to talk this through, please give me a call at your earliest convenience. Thank you for your feedback, Ruben Burgos - Service Mgr - 203-787-5850

April 13, 2023

Everyone at Napoli Nissan is so friendly and welcoming and they did a great job explaining what was wrong. More

by rferruggia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Napoli Nissan responded

Your positive review is great to see! We're happy our team could provide such excellent service and we look forward to earning your five-star rating next time! Thank you! - Napoli Nissan

April 12, 2023

It was super easy to register for service online and then come on in. The guys were great, answered my questions, and explained everything to me. More

by jmartinez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We appreciate you trusting the Napoli Nissan team with your service needs and hope to see you again next time!

April 12, 2023

Great service and not a long wait either. Technician sent a video of them working on my vehicle so I could see firsthand. More

by MilfordSoul68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2023 -

Napoli Nissan responded

We're so glad you had a great service experience at Napoli Nissan and that our technician's video was helpful. We appreciate your business and hope to see you again soon! Thank you!

April 11, 2023

Work was completed fast, and the service guys both at the desk and making the repairs are so friendly. More

by Deanna.rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Napoli Nissan responded

Deanna, thank you for sharing your experience with our service team. We're happy you had a pleasant and efficient visit with us. We appreciate your business and hope to see you again soon! Thank you! - Napoli Nissan

April 11, 2023

It was fine. No complaints. I don’t like surveys if I had a problem you’ll hear about it More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Napoli Nissan responded

Thank you for your honest rating! We hope to see you back! - Napoli Nissan

April 08, 2023

Great service great people to deal with polite respectful and do there job short wait More

by NSHEA712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Napoli Nissan responded

Thanks for the five stars! We're glad to hear that your service appointment with us here at Napoli Nissan was such a positive one. We hope to see you back for all of your future automotive needs!

April 07, 2023

Friendly and very helpful. They Did a great job fixing my car. 100% satisfied with the repair. More

by prodriguez10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Report | Print
Apr 13, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your vehicle! We're happy to hear you're satisfied and hope you won't hesitate to reach out if we can be of service again in the future!

1
...
82
83
84
...
154