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Napoli Nissan - Service Center

Milford, CT

4.5
1,539 Reviews

1,539 Reviews of Napoli Nissan - Service Center

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March 28, 2023

The service at Napoli Nissan is great. I especially like the video they send you about your car and how things went and what needs to be done next More

by AJAIMAN5393
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your vehicle's service needs! We appreciate the positive feedback and look forward to seeing you next time!

March 26, 2023

Great customer service. Maya detailed all work needed . I was met by the tech working on my vehicle and explained problem area and what needed to be fixed. I did like the vi More

by Jolly1234#r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Napoli Nissan responded

It's great knowing that Maya and our team ensured a five-star experience for you! Thank you for coming to see us! - Napoli Nissan

March 25, 2023

Great customer service and car. Liked receiving the video and able to see what is wrong with my car. Over view and able to see under your car. More

by IAB1HAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Napoli Nissan responded

Thank you for the positive feedback about your recent visit here at Napoli Nissan! We appreciate your business and hope we have the opportunity to serve you again in the future. Take care!

March 25, 2023

Great and friendly service, waiting area is cozy also, and I enjoyed getting the video of my car More

by HOLMESYOHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Napoli Nissan responded

Thanks for the five stars! We're glad to hear that your service appointment here at Napoli Nissan was such a positive one. We hope to see you back!

March 24, 2023

Everything was performed in a professional way and the time it took for the fix was not long at all More

by CODYLAROCHE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mya
Mar 27, 2023 -

Napoli Nissan responded

Thank you for sharing your experience! We appreciate you trusting the Napoli Nissan team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

March 24, 2023

Help very polite explains what work your car needs to have done efficient great job More

by CMASTRIOANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Napoli Nissan responded

Thank you for the positive feedback! We appreciate you trusting the Napoli Nissan team with your vehicle and hope we can be of service again in the future. Take care!

March 24, 2023

Great service. Everyone was professional and curtious and they all knew what they were doing. Great team work! More

by farmermarilyn260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Napoli Nissan responded

Thank you for the wonderful review of our Napoli Nissan team! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care!

March 24, 2023

They were very considerate of my needs while waiting and were quick to get me set up with an appointment time that worked. They even got me out much faster than expected. Great work! More

by Hayley.l.aronson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Napoli Nissan responded

Thanks for sharing your experience, Hayley! We're glad our team could make your visit an efficient one and we hope to see you again next time. Take care! - Napoli Nissan

March 23, 2023

Very satisfied with Napoli service department and staff. I don’t like being told how many words I need to write More

by RLASKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Napoli Nissan responded

Thank you for recommending our service! -Napoli Nissan

March 21, 2023

The service was very good. I received the completed review of my car condition. In additional , the recommended service. More

by EYCHEN89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Napoli Nissan responded

Thank you for taking the time to review your recent visit here at Napoli Nissan! We hope we have the opportunity to serve you again in the future!

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