1,539 Reviews of Napoli Nissan - Service Center
Everyone at Napoli is nice, courteous and helpful. I would recommend them for anyone buying a car or having services done. I would recommend them for anyone buying a car or having services done. More
Excellent service and they took care of me well only complaint I have is they forgot to put my tire air pressure cap back on. complaint I have is they forgot to put my tire air pressure cap back on. More
Great customer service and professional all around very well thorough and let you know what need to be done well thorough and let you know what need to be done More
My recent service visit to Napoli Nissan was most positive & satisfying! Junior Sequi, my service advisor, was once again simply Outstanding! He continues to provide me with excellent customer servic positive & satisfying! Junior Sequi, my service advisor, was once again simply Outstanding! He continues to provide me with excellent customer service, with an extremely positive attitude! I am, once again, most satisfied and grateful to Junior! Thank You to the entire Napoli Nissan service team! John Maziarz More
While I was not satisfied with my last service appointment, they are always professional . My issue was not solved and it was not the service department’s fault appointment, they are always professional . My issue was not solved and it was not the service department’s fault More
Service was ok, didn’t get a call about my vehicle for 7 hours. The issue is not resolved so I’ll have to make a follow up appointment. My tire maintenance indicator is still on. My car was not cleane hours. The issue is not resolved so I’ll have to make a follow up appointment. My tire maintenance indicator is still on. My car was not cleaned while in for service all day- no rinse off, no quick vacuum, not even paper floor mats. My recall for a seatbelt failure- something I would think is a safety concern was advised the parts won’t be available for 3-4 months…. Why notify everyone about a safety recall when there isn’t inventory to correct the issue for months. I’m use to a higher service level at other Nissan dealerships that was not provided here. More
It was quick fun and easy to find a perfect car for me. They have the best staff and we’re very timely. They have the best staff and we’re very timely. More
The service Dept was very helpful. The Two times I've been there They fixed the problem and gave me a good discount. The Two times I've been there They fixed the problem and gave me a good discount. More
Professional and efficient, very polite and informative, the shuttle bus service was very convenient. I enjoyed the video of the work they performed. the shuttle bus service was very convenient. I enjoyed the video of the work they performed. More
Great service. All appointments are on time. The service representatives are very friendly and respectful. You can feel comfortable after picking up your vehicle. All appointments are on time. The service representatives are very friendly and respectful. You can feel comfortable after picking up your vehicle. More