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Napoli Nissan - Service Center

Milford, CT

4.5
1,540 Reviews

1,540 Reviews of Napoli Nissan - Service Center

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March 07, 2023

Great service. All appointments are on time. The service representatives are very friendly and respectful. You can feel comfortable after picking up your vehicle. More

by FRANKH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Mar 08, 2023 -

Napoli Nissan responded

This is great to see, Frank! We appreciate your kind words and a five-star rating for our team, and look forward to seeing you again! Thank you! - Napoli Nissan

March 06, 2023

I can see the improvement in the service provided by Napoli Nissan. I even received a video of what was done and my car washed More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Napoli Nissan responded

Thank you for the wonderful feedback! We appreciate you trusting the Napoli Nissan team with your service needs and look forward to seeing you next time!

March 06, 2023

Honest, professional, courteous and knowledgeable. Car promptly serviced while I waited. will go back again. More

by Mnisenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Napoli Nissan responded

Thanks for giving us the opportunity to serve you! We appreciate the positive feedback and look forward to seeing you again next time! - The Napoli Nissan Team

March 05, 2023

Excellent Attitude and attention to details. I'm a Cliente for 30 years and I'm always well attended for everyone! More

by RDELAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Napoli Nissan responded

Thank you for trusting the Napoli Nissan team with your loyal business for the past 30 years! We're truly grateful for your support and look forward to seeing you at your next visit. Take care!

March 04, 2023

Show video that was nice and I like that show me and another service never show me like that More

by STERLIN46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Napoli Nissan responded

We're so glad we can provide that extra service to you and we appreciate the kind review! Thank you for trusting Napoli Nissan with your vehicle!

March 03, 2023

I have no issues. They should just keep doing what they're doing. They're great. More

by Stephen45
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Torres
Mar 03, 2023 -

Napoli Nissan responded

We're so happy to hear it, Stephen! Thank you for being a Napoli Nissan customer!

March 02, 2023

Excellent service department, Luis and all the service technicians were excellent my truck never run and drive this well . More

by justintime263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Napoli Nissan responded

Thank you for your review, Justin! Luis and the rest of our team earned your 5 stars! -Napoli Nissan

March 02, 2023

Professional and they were quick to fit me in for a tune up the same day I called to schedule. Made it easy to understand what they did to my car and left me a recap video that explained all the work done. More

by CPRIMPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Napoli Nissan responded

Thank you for your 5 stars! We're so happy that we provided you with an excellent service appointment! -Napoli Nissan

March 02, 2023

I receive Great customer service all the time when I go in for scheduled maintenance More

by KEVINBLAKE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Napoli Nissan responded

Thank you for your review, Kevin! -Napoli Nissan

March 01, 2023

Napili staff was attentive and friendly for my needs. Would recommend them anytime happy to be a customer More

by BASSPLAY17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Napoli Nissan responded

Thank you for recommending the team at Napoli Nissan!

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