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Napoli Nissan - Service Center

Milford, CT

4.5
1,541 Reviews

1,541 Reviews of Napoli Nissan - Service Center

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February 14, 2023

I have written how the service associates are quite lovely . Mya any Gabrielle were great and everyone seemed to do that little bit extra. More

by KLH45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mya
Feb 15, 2023 -

Napoli Nissan responded

Thank you for the wonderful feedback! We're so glad Mya, Gabrielle & the rest of the team continue to earn your support and we look forward to seeing you next time here at Napoli Nissan!

February 12, 2023

The service department was great, but to cost of the repair too high. I feel it was due to a faulty seat belt retraction, should have been under warranty. My lease is up ina few months, I might rethin More

by PAMCAMPOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Napoli Nissan responded

Thank you for taking the time to review your experience. We appreciate the feedback and encourage you to reach out directly if you'd like to discuss the situation in greater detail. Respectfully, Ruben Burgos - Service Mgr - 203-787-5850

February 10, 2023

They were able to get the issue resolved in a timely manner and communicated what needed to be done clearly. More

by DIDOTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mya
Feb 10, 2023 -

Napoli Nissan responded

Thank you for reviewing your recent experience with the Napoli Nissan team! We hope we can be of service to you again in the future!

February 10, 2023

Everyone is nice. My service man Is Jose Jr Segui. Always helpful And knowledgeable. Answers my Questions. ! More

by SEASTHEMOMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Napoli Nissan responded

Thank you for being a loyal customer! Jose and our team look forward to providing five-star care to you again in the future! - Napoli Nissan

February 09, 2023

Outstanding service everyone was nice service was quick and priced right will recommend to friends and family More

by MANGERA5997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Napoli Nissan responded

It makes us happy to know that you had a great visit to our service center! Thank you for being a Napoli Nissan customer!

Feb 09, 2023 -

MANGERA5997 responded

Great service

February 06, 2023

Service people were friendly service was done properly and finished on time while I waited More

by MATA127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Napoli Nissan responded

Thank you for the excellent feedback about your recent visit here at Napoli Nissan! We hope we have the opportunity to serve you again in the future. Take care!

February 02, 2023

Excellent service. Do not need to say anything else. It was my first visit there More

by ellenmcfarland8147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Haverl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Maxfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reuben Burgos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Napoli Nissan responded

Thank you for visiting Napoli Nissan! We appreciate the review and hope to see you again next time!

January 30, 2023

Had a nice experience in that it was looked into that my issue was covered by warranty for the most part, so I appreciated the extra effort More

by DALEFOTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Napoli Nissan responded

Thank you for sharing your review, Dale! We look forward to seeing you next time at Napoli Nissan!

January 27, 2023

I bought my Nissan Rogue from Napoli Nissan after doing a great deal of research. I continue to have a positive experience with them. They have honored all warranties and often go above and beyond what is ex More

by Khal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mya, Gabriele
Jan 27, 2023 -

Napoli Nissan responded

Thank you for trusting Napoli Nissan with your automotive needs! Mya & the team appreciate your continued support and look forward to seeing you next time!

January 26, 2023

Service was professional. Employees were courteous and helpful. Oil change and diagnostics were excellent. Very pleased with service. More

by Michael Mercurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Segui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Kleiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Arboleda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Napoli Nissan responded

Thank you for the excellent feedback, Michael! It means a lot to hear that you're pleased with the service provided by our team and we hope to see you again next time here at Napoli Nissan!

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