Nash Auto

Horrendous place. Some of the classic used car bait and switch techniques. They advertise a car that looks great. Won’t tell you anything on the phone and make you com Some of the classic used car bait and switch techniques. They advertise a car that looks great. Won’t tell you anything on the phone and make you come in. In my case 1.5 hour drive to get there. Then when you arrive to test drive the car it mysteriously stops working. They say they are sorry and blame someone else at the dealership. I am sure the ploy is to get you to look at the more expensive model they have. Completely untrustworthy. Run as far as you can. Any. Are they advertise that looks like it might be a good deal, it is 100% too good to be true. More

Thanks so much Matt for your help with the purchase of my Mini Countryman. I really love my new ride! Your friendly and caring approach made the process very easy for me. I'll definitely recommend you to Mini Countryman. I really love my new ride! Your friendly and caring approach made the process very easy for me. I'll definitely recommend you to my family and friends. Thank you again Matt for your amazing customer service! More

Stay away from Nash Auto. .. they will scam you. I was told that everything was great with the vehicle. I was told that the check engine light might come on because of the muff .. they will scam you. I was told that everything was great with the vehicle. I was told that the check engine light might come on because of the muffler. I was told by the manager to call him ( JR )if that happened and the would replace it. Well, after driving 2 hours the check engine light came on and I called JR to talk to him, he would not take my call or even call me back. Thanks xxx hole. I took it to the shop and I was told that it was miss firing and the oxygen sensors needed to be replaced well.After about twenty five hundred dollars of work, I finally got out to run. I would not recommend buying anything from this dealership More

Marcy Hernandez handled my daughter and I like a pro. No sleazy sales b.s. Treated us with respect and was very pleasant (even laughed at my humor ;~) The vehicle was high quality and priced well. I’ve b No sleazy sales b.s. Treated us with respect and was very pleasant (even laughed at my humor ;~) The vehicle was high quality and priced well. I’ve bought many cars at dealerships and this was one of the best transaction I’ve had. More

Just bought a 2015 Mercedes S550 from NASH - GREAT EXPERIENCE. The car is GREAT. price was GREAT, dealership was GREAT. MATT, salesperson was GREAT, J R. the dealer was GREAT. Stop by and check out t EXPERIENCE. The car is GREAT. price was GREAT, dealership was GREAT. MATT, salesperson was GREAT, J R. the dealer was GREAT. Stop by and check out their inventory, guess what - it's GREAT! More

Thank you, Nash Auto! And a special shout out to Frank, who was with me every step of the way. I called inquiring about a car that was posted online and by the end of the And a special shout out to Frank, who was with me every step of the way. I called inquiring about a car that was posted online and by the end of the day I drove at home. It was a seamless process. The cars in the lot are quality vehicles. Here’s what I experienced: 1. Time: I called, and they had the car ready for me to test drive as soon as I arrived. 2. Friendliness: Matt and Frank were absolutely a pleasure to work with. I felt their genuine support through the process. 3. Fun!: sometimes we dread the whole car buying process but honestly I had fun. The truck was lifted and I knew my dogs wouldn’t be able to jump in the trunk, but Frank reassured me that he would help me buy a doggy ladder which I am so happy about. 4. Customer Service: When I came back to pick up my second set of keys, they had the car washed and with gas. 5. Vehicle: Came nicely modified in partner and warranty under Toyota. I’ve gotten so many compliments on the vehicle. More

BUYER BEWARE: We purchased a vehicle through Nash Auto in Costa Mesa. The Carfax appeared clean and they told us it was checked over. They also said there was a "protective film" and "anti theft tracking dev Costa Mesa. The Carfax appeared clean and they told us it was checked over. They also said there was a "protective film" and "anti theft tracking device" added to all of their vehicles so we weren't able to decline those charges, only get the cost down. Once we took it home and had it inspected twice, we found out it needs over $6k in major repairs. We also confirmed they lied about adding the "protective film" and "car tracking device" which neither are on the vehicle, confirmed by 2 mechanics (one at a certified VW dealership.) There is also a non VW panel inside the vehicle and we aren't sure if this was purchased at an auction due to this. When we called to ask, we were assured they do not buy auction or salvage vehicles, yet when my husband called a couple days later, he was told the GM was at an auction. Nash Auto said to bring it back to them to have their mechanic "fix it". That was a week ago, they won't answer our calls, or give us the mechanic's info. They are holding our vehicle hostage and running out the clock on the California mandatory 30 day warranty. Not only did they lie in the contract about adding features not even on the car, they won't give us a straight answer, give us any info on any mechanic, keep lying and saying their GM is out of the office, and still have our car without giving us any loaner. More

I had an excellent experience at Nash Auto! The staff was incredibly professional, knowledgeable, and helpful throughout the entire process. They made everything easy and stress-free, ensuring The staff was incredibly professional, knowledgeable, and helpful throughout the entire process. They made everything easy and stress-free, ensuring I got exactly what I was looking for at a great price. I highly recommend Nash Auto to anyone in the market for a vehicle — top-notch service all around! More

I would not recommend this place for purchasing an used car from them. I purchased my 2015 Lexus CT this past January 2025 and added mark up like paint protection, car alarm and car warranty. As of today car from them. I purchased my 2015 Lexus CT this past January 2025 and added mark up like paint protection, car alarm and car warranty. As of today March 2025 I still haven't received my car warranty I canceled. No response via email from staff (Shannon) . Just be wary buying from them! More

Stay FAR Away from Nash Auto – Lying, Deception, and Legal Threats! If I could give negative stars, I would. Nash Auto is one of the most dishonest, deceptive, and unprofessional dealerships I’ve eve Legal Threats! If I could give negative stars, I would. Nash Auto is one of the most dishonest, deceptive, and unprofessional dealerships I’ve ever dealt with. If you value honesty, transparency, and ethical business practices, DO NOT buy a car here. 1. Multiple Lies and Gross Misrepresentation on My Sales Contract • I negotiated a price for my vehicle with Ashton Salah (salesman), but AFTER the deal was made, he slipped in thousands of dollars in extra charges for things I never agreed to. • They are trying to force me to pay for a “surface protection” plan and an “anti-theft device”—neither of which were discussed before I signed the contract. • Nash Auto also grossly underestimated my DMV registration fees and claimed they (Nash Auto) would cover the difference—only to later demand I pay it myself. 2. Hidden GPS Tracker and a Kill Switch in My Vehicle – Not Disclosed at Sale! This is where things get truly disturbing: • After purchasing my vehicle, I discovered an aftermarket GPS tracking device AND a remote kill switch that were not disclosed anywhere on my contract. • One of these devices is hardwired into my vehicle’s electrical system and has the ability to shut off my engine remotely. • California law requires full disclosure of any GPS or starter-interrupt devices at the time of sale, but Nash Auto conveniently “forgot” to mention this. 3. Lying to My Face and Threatening Me with Legal Action • When I brought these issues up, both Ashton Salah and Shannon Salah (sales manager) admitted that they failed to disclose these things to me, pointing blame on one another. Shannon even mentioned Ashton is “only 18” and since he’s so young he makes mistakes. • Instead of apologizing and fixing the problem, they turned around and THREATENED ME WITH LEGAL ACTION for daring to call them out! • JR (the general manager) refused to take responsibility and instead tried to bully me into signing away my rights, including my right to leave honest reviews like this one. 4. An Absolute Nightmare of a Dealership • They lie, manipulate, and deceive customers, then try to intimidate them into silence. • They hide fees, add-on charges, and even TRACKING DEVICES without disclosure. • They backtrack on verbal agreements and refuse to honor their word. • When caught, they threaten legal action rather than fixing their mistakes. Final Warning – AVOID NASH AUTO AT ALL COSTS! If you don’t want to deal with hidden fees, fraudulent sales contracts, undisclosed tracking devices, and threats of legal action just for asking for transparency, do yourself a favor and take your business elsewhere. There are plenty of reputable dealerships that don’t engage in these disgusting tactics. I plan to report Nash Auto, Ashton Salah, Shannon Salah, and JR to the California DMV, Bureau of Automotive Repair, and the Department of Consumer Affairs for their deceptive business practices. This place is a scam operation, and I will make sure everyone knows it. More