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Nash Chevrolet - Service Center

Lawrenceville, GA

3.0
12 Lifetime Reviews Review Dealership

12 Reviews of Nash Chevrolet - Service Center

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January 16, 2020

"Let me tell you a little about Doug... if you are looking..."

- katieluedwards

Let me tell you a little about Doug... if you are looking to go anywhere for service to your vehicle that still has factory warranty I would tell you DO NOT GO HERE. 3 seconds to check out your vehicle, special order part that doesn’t ever come in, then you call and are told the part is available but no loaner car for your issue and then when you call customer service the part magically is not at this location anymore!! Doug is a sneaky rude and disrespectful man who treats women like they don’t know anything about their car. Sexist man, bad service, and rude advisors. STEER CLEAR.

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Recommend Dealer
No
Employees Worked With
Other Employees : Doug, Service Manager
Jan 30, 2020 -

Nash Chevrolet responded

Katie, we're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Jason Scobie General Sales Manager

December 19, 2019

"Mr. Shedrick Fashaw is BEST!!"

- Happy customer

Every single time I take my vehicles to Nash, Mr. Fashaw always takes great care of me. He always advises me on what is best, and I feel comfortable with his decisions. He is very detailed regarding any services I may need. He would always say " I'm going to advise you like a family member" and that's how I feel every time. Thank you Mr. Fashaw!

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Recommend Dealer
Yes
Employees Worked With
Dec 19, 2019 -

Nash Chevrolet responded

Thanks for your feedback on your recent visit to NASH CHEVROLET. I'm glad to hear that Shedrick Fashaw was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Jason Scobie General Sales Manager "Nash Chevy - Where Everyone Leaves Happy"

November 21, 2019

"good experience"

- franklinmarcel

the costumer services is the mosth beter and other dealler chevy o gmc yuo can talk and explain wath yuo wanth and for me is very importan the peopel lissent to me before expend my money tanks nash chevy ' NASH CHEVROLET ONLY NO OTHER CHEVROLET '

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Mariscal, Larry Yap, Ashleigh Green
Nov 21, 2019 -

Nash Chevrolet responded

Thank you, Franklin, for your 5-star review of Nash Chevrolet! We are happy to read about your recent service appointment at our dealership and that our staff listened to your concerns. Thank you for your business and we hope to see you again soon! Sincerely, Jason Scobie General Sales Manager "Nash Chevy - Where Everyone Leaves Happy"

July 05, 2019

"Unprofessional "

- Carizma

Waste of time. Took the ride over a hour away for a car that I inquired about to be sold just as I pulled up to the lot. I had made the appointment with "Heather" she didn't even get up from her desk to apologize for wasting my time. Nothing wrong with selling, the problem comes in with lack of communication. In a strange way I was happy not to have got the car because if this is how business is conducted, I truely did not miss out on anything. It was a blessing. I just thought I would warn others of about lack of professionalism I experienced.

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Recommend Dealer
No
Employees Worked With
January 09, 2019

"Outstanding"

- jirasz28

Just a no BS dealership, My friendship with Scott makes for an enjoyable visit to Nash Chevrolet. The service department always has my best interest in mind and truly believes in customer satisfaction.

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Recommend Dealer
Yes
August 30, 2018

"helpful"

- bloodhound1

Ashleigh was very helpful in the service dept, she was very professional and answered all my questions. she was knowledgeable about how long my service would take and made sure she went over everything with me Dana H

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Recommend Dealer
Yes
Employees Worked With
Ashleigh Green
April 23, 2018

"Service department is absolutely awful"

- labarrea

The Service Manager thinks that his people can do nothing wrong. I experienced several instances where my vehicle was returned to me, after service, with parts missing and work not completed properly. After one tire rotation and balance, a lug nut came off the vehicle (within 10 days) and the service manager acted like he was doing me a huge favor to replace my lug nut. I had previously purchased 8 vehicles from Nash and spent almost $300,000 at this dealership but I will never use this dealership again.

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Recommend Dealer
No
Employees Worked With
Doug McLeash
February 08, 2017

"Great customer service"

- Breakout

I'm not sure why there are several bad reviews for Nash Chevy service, but I have to believe most of them are bogus. I have been using their service center for many years and have never had a bad experience. I usually deal with Michele in service and she always does everything she can to help me out. My daughter came home from college for the holidays and had a problem with her Cruze the day she was heading back to school. Michele worked her in and they took care of the problem during what seemed to be a very busy time for them.

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Recommend Dealer
Yes
Employees Worked With
September 22, 2016

"Crappy product and crappy service"

- Catkin2012

I have had my car repaired twice, and a third visit for a Mechanical failure. Doug cut me off when picking up my car and rudely said he had bent over backwards to help me and that if I didn't like it he wouldn't repair The car and I was not welcome back there. He was upset because I voiced my concerns over the lack of repairing the car and the fear I had about driving it. Their answer is that the car isn't throwing a code and therefore they can't fix the car. It has multiple issues and one caused a minor accident!

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Recommend Dealer
No
Employees Worked With
Doug - service manager
September 06, 2016

"THE SERVICE IS HORRIBLE"

- Disappointed1

8/26 1:55pm 1st time here to get oil change & brake diagnostic, and I was told "we won't be able to help you"

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Recommend Dealer
No
Employees Worked With
Ashleigh Green
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