Nashua Hyundai

Service Dept Complaint The 3rd week of June I had an oil change and inspection scheduled for 1PM. Upon arriving I realized that I did not have my registration with me so in The 3rd week of June I had an oil change and inspection scheduled for 1PM. Upon arriving I realized that I did not have my registration with me so instead of cancelling the appointment, I decided to just have the oil change done. I left my car there and said I would pick up my car after work (5 pm). Upon arriving a little after 5 pm, my car was no where to be seen. I waited until 5:45PM before my car was driven onto the lot!! Remember I dropped my car off at 1 pm. I scheduled an appointment with another auto care facility for my inspection a couple of days later and to my surprise they mentioned I needed an oil change which I immediately said "I just had one"! Yes, Nashua Hyundai did do it but forgot to change the oil change sticker in the window. While inspecting my car, the other auto care facility noticed that my air filters needed to be changed desperately as they were BLACK. Nashua Hyundai had never mentioned or shown me in previous oil changes that they should be replaced. When I brought this to the attention of the service manager, his answer to me was that these filters were scheduled to be changed at the 30,000 mile maintenance checkup. His resolution to me was a free oil change. Thanks but no thanks! I asked for a refund which he said he could do but I have not seen a check in the mail and its been 1 month! I called the service department today however the service manager is not in until Monday. Hopefully, the person I spoke with will take care to present this to him on his return and my check will be forthcoming. I will never take my car there for service again as he apparently didn't feel my business or satisfaction was worth saving. More

Nashua Hyundai - Phenomenal dealership We had a totally outstanding experience purchasing our new 2014 Hyundai Santa Fe LTD AWD with Tech Pckge. Every staff member we dealt with was complet We had a totally outstanding experience purchasing our new 2014 Hyundai Santa Fe LTD AWD with Tech Pckge. Every staff member we dealt with was completely professional, very helpful and all promises were kept to the letter. The car was delivered when promised, the terms were exactly as discussed and very reasonable, and visiting the showroom and interacting with the staff was a pleasure in every instance. We would give particular accolades to Les Novak who lead our outstanding sales experience, Nate Green who lead the team with a smile, Kristin McCosh the incredibly responsive web contact, Jay Taylor who put together our fantastic financing, and the very resourceful Chris Serafini in parts. In short, we have only complimentary comments to make about our experience, and definitely will be back to buy more Hyundai's in the future. More

Awesome people David and the whole team was awesome. Explained the situation I was in and everyone helped me out to get my brand new car. Thanks so much David and the whole team was awesome. Explained the situation I was in and everyone helped me out to get my brand new car. Thanks so much More

thanks!!! I waited a very long time to buy a car from fear of the process. Paul Hewitt made me wonder why I waited so long. He was very kind and helpful throu I waited a very long time to buy a car from fear of the process. Paul Hewitt made me wonder why I waited so long. He was very kind and helpful through the whole process. Explained everything very clearly and patiently . Answered all of my questions. And it turns out it was a lot of fun too. He got me exactly what I requested. Including the black with saddle brown interior. No problem with Paul. I know I can call him with questions. Although he already covered everything. Paul is a real down to earth good guy. I am pleased with every aspect of my purchase. Thank you Paul for making it a positive experience. I Love my car. More

From the moment i walked into the dealership Dave Ritter let me know that he was there to serve my needs for a used hyundai vehicle. It seemed like he was aware that my time was important . When he needed let me know that he was there to serve my needs for a used hyundai vehicle. It seemed like he was aware that my time was important . When he needed to find out information he didn't just walk , he ran! He was also very considerate to my needs and made me feel like a friend i could trust. I would recomend him to anyone i know that is in need of a new or used vehicle. Bill Bicheler More

David is an asset to your dealership, knowledgeable, friendly and accommodating eager to advance in his career, very enthused about his company and helping his customers. friendly and accommodating eager to advance in his career, very enthused about his company and helping his customers. More

Okay, this was my first new car purchase and I was really nervous. I had visited consumer reports and knew that Hyundai made great cars. Paul was great. He made me feel very comfortable and that no questio nervous. I had visited consumer reports and knew that Hyundai made great cars. Paul was great. He made me feel very comfortable and that no question was dumb. He explained everything to me in such a nice way and calmed all of my fears. He did so much to make my pickup day to be informative without being overwealming. I know I can call him with any questions I have, but I think he already told me everything I need to know about my car! When time comes I will be back! Thanks so much for selling me my dream car! More

The salesman was very personable and "honest". I got everything I wanted in a vehicle and more. He made sure I understood everything. Thank you, Paul for such a great experience and looking for t I got everything I wanted in a vehicle and more. He made sure I understood everything. Thank you, Paul for such a great experience and looking for the best possible deal for me. I absolutely love my vehicle and thank you for keeping in touch with me after the sell. This is definitely a great place to buy a car. They time the time to explain all that you need to know. Thank you!!! Thank you!!!! Thank you!!! I love my new car:):):):):):) More

I have purchased 3 vehicles in the past 6 years from Nashua Hyundai, and I just purchased my 4th for my daughter, every time has been a wonderful experience! Les Novak was my sales person on the last Nashua Hyundai, and I just purchased my 4th for my daughter, every time has been a wonderful experience! Les Novak was my sales person on the last 3 vehicles I purchased and I can't say enough good things about him. Les is informative, friendly, caring, funny and does his best to accomodate your every need. I recommend Nashua Hyundai to all my friends all the time. Nashua Hyundai, Les Novak and Bernie Thompson are tops in my book, perfect 10+!!!!!!!!!!! More

There is nothing negative to say. Everything worked well and Les was great. He even made sure we had floor mats, when they were inadvertently left out of the car. and Les was great. He even made sure we had floor mats, when they were inadvertently left out of the car. More