Nashua Hyundai

Nashua Hyundai sold me a car but they then told me they could not give it to me. They had no title for it Nate Green, General Manager, refused to cancel sale. He refused to give me the name of his superior. He said I would just have to wait as long as it took to locate the title. Then he Hung Up on me. Would he have used bully tactics if I had been a man instead of an older woman?

The lens cover to the instrument panel had a crack on this inside. I called the salesman to have it replaced. He handled my call appropriately, asking when I could bring it in. I told him I was going out of town and would bring it in after I got back, which I did. Service looked at it and the salesperson told me he had to talk to his manager, who was not in that day, and would call me back when he knew what they were going to do about it since it was a $2,000 part. Over a week later, he had not called me back, so I called him and left a message. He called me right back and asked me to schedule an appointment to get it switched out. So, living an hour away, I brought it back in for a 2nd time. No one even said they were sorry it had happened. I asked service if I could speak to the manager when I first came in. I waited for the car for 1.5 hours and never saw the manager. When the car was ready, I asked again and the manager finally came over. He was not sorry either. I hadn't even had the car for a week. I thought he should have at least given me a $25 gas card for all of my travel and time spent on this. I understand that things happen, even to a new car, however at least I could have gotten a "sorry" and not been blown off in finding out what they were going to do about it (the original indication was that it was not a covered item!) and then by the manager. I had put $10,000 down on the car, so 1/2 of it is mine. Needless to say, I am very disappointed and will not be going back. They would have had my business for an automatic car starter and future buyers.

Nate was great and it was quick and easy to pick out a car, finalize the deal and then get the car delivered and go over the options. quickest transaction I have ever had.

Very fast on the paperwork. It was a very easy and painless process. I would recommend your dealership to anyone interested in buying a vehicle.

It was good doing business with Nashua Hyundai. Though there was some kind of miscommunication happend but they helped me in purchasing the car for better price, gave some special discounts. Overall, Service was good, professional and satisfactory. Well mannered explained almost everything in detail. Recommended for others to do business with Nashua Hyundai.

David took the time to answer all my questions and kept in touch with me to update me with current information to make the whole process easy.

I had a great experience with Nashua Hyundai. They have a calm atmosphere to find and purchase your car in. The showroom was exceptionally clean and inviting. All the staff was friendly and helpful. Nina was with me from start to finish and made an experience that can be tough very smooth for me and my husband.

Very happy with our purchase at Nashua Hyundai. Sales staff was not too pushy and were straight forward about the price. Very fair about our trade as well. They helped to get us in a new car at a price that we could afford. Finance staff was great. Just wish it didn’t take so long to buy a car. We were there for 5 hours but I got to take my new car home the same day!

Excellent Service from start to finish....both curtis and joe went out of their way to see that all paperwork and all that we asked for were met, I cant thank them enough for the great experience..

I always have a great experience at this dealer. Nate and Nina helped me and Nina knew everything about the vehicle. I am happy with Genesis.