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Nashville Subaru
Nashville, TN
164 Reviews
Welcome to Nashville Subaru
Your Trusted Dealership in 1406 Brick Church Pike Nashville, TN 37207
We know that prospective customers are extremely well educated when researching their next vehicle. Nashville Subaru has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 164 reviews
August 21, 2009
Went to Jim Reed Hyundia to buy a new car. Spent 5 hours waiting to sign papers. Thought we had a deal. We signed a contract and drove our new car home. 5 days later we are told we need to "resign" the cont waiting to sign papers. Thought we had a deal. We signed a contract and drove our new car home. 5 days later we are told we need to "resign" the contracts. Seems our trade "had issues" and they needed more $$. We refused, we had a deal. They got their car back and we took our truck home. They treated us like dirt. Don't do business with these crooks. More
by beaderintn
Employees Worked With
Scott, K.C.
Helpful June 30, 2008
I was disappointed in my experience at Jim Reed's used car division. Prior to visiting the dealership, I contacted the salesperson with a great deal of information regarding my trade, credit history, pay car division. Prior to visiting the dealership, I contacted the salesperson with a great deal of information regarding my trade, credit history, payoff information, and the small downpayment I planned to put down. The salesperson told me repeatedly that she "did not see a problem with my situation," and to come on in and get the sale underway. I spent an hour and a half with her, only to be told, in the final moments, that I needed a cosigner. I had explicitly told her, prior to visiting the dealership, that, under no circumstances, would I be able to secure a consigner. This experience left such a bad taste in my mouth that I will never do business with Jim Reed Chevrolet again, and I will not recommend their "service" to others. More
by UsedCarQuest
Employees Worked With
Used Car Division
February 15, 2008
I love my Subaru Outback. It's been paid off for years but I still enjoy it everyday. When it needed extensive motor work I decided to fix it instead of purchasing a new automobile. The customer service but I still enjoy it everyday. When it needed extensive motor work I decided to fix it instead of purchasing a new automobile. The customer service was great! Jim Reed now has a brand new service department for their Subaru customers. I am confident about the quality of work because I've had my Outback serviced at Jim Reed exclusively with the exception of a few "out of town" oil changes. Wayne and the word "Friendliness" are one in the same! The price was very reasonable, the alternative was to purchase a new vehicle. The main reason I gave this dealership the rating I did is because of the following: When I arrived at the dealership to pick up my Outback I found the interior had been cleaned. They had shampooed the carpets and seats removing all the old stains. The exterior had been washed and waxed removing all the scratches and swirl marks in the paint. Jim Reed did not charge me for this service. I feel like I am now driving a brand new 1996 Subaru Outback! Rhonda More
by rhonda121707
Employees Worked With
Wayne Ferbee
April 19, 2007
This dealership makes their money on deceptive financing. I bought an Aveo during their July 2006 0% financing deal and came back 2 days later to pick up my car. At that point I was told that the financing h I bought an Aveo during their July 2006 0% financing deal and came back 2 days later to pick up my car. At that point I was told that the financing had not gone through and that my car would cost almost $4,000 more than orginally promised. I was then told if I didn't take the car it would count as a repossession on my credit. Since buying the car none of my calls, letters or emails have been returned. More
by puregroundchuck
Employees Worked With
Arthur Leaf, Damon, Tim McBride, Lynne Phillips
