National Auto Plaza Sandy

Absolutely amazing are the only words we can think to describe nap! We came to nap years ago and it was the worst experience we’ve ever had they were rude snoooty and just downright terrible! So when we describe nap! We came to nap years ago and it was the worst experience we’ve ever had they were rude snoooty and just downright terrible! So when we walked in this time we weren’t expecting much we were just waiting for the turn down! But we walked In and immediately met Roger and he is by far the best car salesman we’ve ever had! We gave him a challenge and he made it a reality!! And the finance guy Ryan is a master in his field!! he made the impossible happen! Never did we think we’d be driving off in the vehicle that we did! And then to top it off they got us a second vehicle! They are a great team they made sure we were comfortable the entire time and if not went back and worked it to where we were comfortable! Just amazing!! You two kick xxx! Thank you so much. You’ve found customers for life!! C&J Heiner!!! More

I was working with Bobby and had told him what vehicle I wanted and sent over all my info and my financial application, along with my trade in information and pictures. Basically we had gone back and forth wanted and sent over all my info and my financial application, along with my trade in information and pictures. Basically we had gone back and forth for a day or two giving information and pics . I wanted to be 100% sure I was approved before I drove 45 min and spent my time at a dealership. He took all my info, ran my credit. Checked my trade in truck info. Then told me to come on up I was approved for the vehicle I wanted. I asked him SEVERAL times if he was sure. He reassured me that yes I was approved for the vehicle I wanted. So I got a sitter, put some gas in the gas hog truck I wanted to trade in. blah blah. I get up to the location in Sandy and he immediately hands me off to another sales person. Because he was to busy. Has me fill out another app. 20 min later I’m told I need a co-signer by the new sales person or money down. Like WHAT? That’s not what I had been told for 2 days now! The entire thing was so unprofessional and rude. Not to mention such a waste of time. The women who was helping me inside was kind and apologetic and frustrated with me. When I went to leave I ran into him and said “so I wasn’t approved like you said!?” And he said he was going in to talk to them and ran off. I text him asking him for an explanation of what changed and he won’t even answer me now. I wasted my time and money driving clear up to Sandy because I trusted somebody who SHOULD be trustworthy in a situation like this. They handle delicate information and help people make a huge purchase. So to be treated like my time money and effort meant absolutely nothing really irritates me and puts a sour taste in my mouth for this company. I won’t be going back and I won’t be recommending this place to others. More

Be very careful doing business with this dealership. If possible, go to another dealership. This dealership has a reputation of telling you that they have financing for you and then a few days later cal If possible, go to another dealership. This dealership has a reputation of telling you that they have financing for you and then a few days later calling and telling you to bring the car back or come up with a huge down payment. Happened to me twice. I've bought three vehicles from this location and every time I've had a bad experience. I guess I didn't learn the first two times, but now I've learned to stay away from them and get the word out about this shady dealership. They will also tell you that your trade in is worth a certain amount and then when it comes time to do the deal, they lower the amount of your trade in. Manager at the Sandy location is rude and is not helpful at all, stay away from him. Only reason I gave them two stars was because they generally have a good selection of lifted trucks. More

Be very careful doing business with this dealership. If possible, go to another dealership. This dealership has a reputation of telling you that they have financing for you and then a few days later cal If possible, go to another dealership. This dealership has a reputation of telling you that they have financing for you and then a few days later calling and telling you to bring the car back or come up with a huge down payment. Happened to me twice. I've bought three vehicles from this location and every time I've had a bad experience. I guess I didn't learn the first two times, but now I've learned to stay away from them and get the word out about this shady dealership. They will also tell you that your trade in is worth a certain amount and then when it comes time to do the deal, they lower the amount of your trade in. Manager at the Sandy location is rude and is not helpful at all, stay away from him. Only reason I gave them two stars was because they generally have a good selection of lifted trucks. More

Aaron Clark was great ! Very helpful and willing to do whatever he can to get me into the vehicle that would work best for me Very helpful and willing to do whatever he can to get me into the vehicle that would work best for me More

Sid and Tyler did an awesome job of helping with my Acadia purchase. Very satisfied customer. Acadia purchase. Very satisfied customer. More

Thy were so so amazing to work with I I’m so happily that me and my wife went there. Hands down the best dealership I have ever been to. I can not express enough how amazing thy were. I would recommend going me and my wife went there. Hands down the best dealership I have ever been to. I can not express enough how amazing thy were. I would recommend going there for all your car or truck needs!!! More

Salesman Jason was excellent. I was able to get in to the car I wanted without any hassles. The process was smooth and communication with Jason before, during and after the sale w I was able to get in to the car I wanted without any hassles. The process was smooth and communication with Jason before, during and after the sale was really good. More

Went to the sandy dealership since the salesman told me he could have the three vehicles I wanted to look at there. When I arrived from my 3 and a half hour drive I find out the vehicles were not there. So he could have the three vehicles I wanted to look at there. When I arrived from my 3 and a half hour drive I find out the vehicles were not there. So he pulls my credit and shows me so little not great vehicles that I could qualify for. I was pre approved according to online for the original vehicle that’s why we drove down. Anyway we end up getting a car that I was told had an oil change, it hadn’t. Was told it was inspected, it wasn’t, I had to get a new windshield they paid, I had to get the break booster fixed, water pump fixed, wiring to the battery fixed alternator fixed all within a month of buying it. Now they did not include the taxes and license fees on my loan was told that would all be on the loan. We left without paperwork cause the loan was not finalized and they said they would mail it to me, never happened. I called for help with these matters and was told not their problem and there is nothing that can be done. I know I should have done a better job inspecting the car and pushed for actual paperwork but this was one of the worst experiences. Would not recommend they bait and switch to get you in and then all of the sudden don’t have what you wanted in the first place. More