National Dodge Chrysler Jeep Ram

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you consistently receive good quality service and that Kitrell, our Service Advisor, is always helpful, courteous, and professional. Providing excellent service is our commitment, and we're delighted to know that we have met your expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with the same level of service in the future. If you ever have further comments or need assistance, please feel free to reach out. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a wonderful 5-star review! We are delighted to hear that you consistently receive the best care at our service department. Providing top-notch service is our priority, and we truly appreciate your kind words. Your satisfaction is important to us, and we look forward to continuing to meet your automotive service needs. If you ever have further comments or need assistance, please don't hesitate to reach out. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for sharing your positive experience with Kitrell and our team at National Automotive Group! We're thrilled to hear that Kitrell has consistently provided you with the best customer service. Taking care of our customers' needs is a top priority, and it's fantastic to know that he has been able to address all your concerns. We truly appreciate your feedback and your continued trust in our services. If you ever have further comments or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you were pleased with the service you received today. Providing excellent customer care is a priority for us, and we're delighted to know that it was a pleasant experience for you. Your satisfaction is our goal, and we appreciate your kind words. If you ever have further comments or need assistance, please feel free to reach out. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service prompt, timely, and that our customer service exceeded your expectations. Making the service appointment easy for our customers is a priority, and we're glad to know it was a seamless process for you. Your satisfaction is important to us, and we appreciate your kind words. If you ever have further feedback or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

National Dodge Chrysler Jeep Ram responded

We hope this message finds you well. Thank you for choosing our service for your car needs, and we appreciate your recent review. We're sorry to hear about the challenges you've faced with your car, and we sincerely apologize for any inconvenience caused. Your feedback is crucial in helping us improve our services. To better understand and address your concerns, we would greatly appreciate the opportunity to discuss your experience in more detail. Our team is committed to providing top-notch service, and we want to ensure that any issues are resolved to your satisfaction. If you have a moment, could you please reach out to our service manager at (910)347-3777? We value your input and are dedicated to making things right. Thank you for choosing us, and we look forward to the opportunity to enhance your experience with our dealership.

National Dodge Chrysler Jeep Ram responded

It's great to hear that your service experience was perfect! We're sorry to hear that we were out of cookies during your visit, but we're glad you enjoyed the Cheez-Its. We'll do our best to ensure we have a wider selection of snacks available in the waiting area next time. Thank you for your feedback, and we look forward to serving you again soon!

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic five-star review! We're thrilled to hear that you found your experience with us to be awesome. Our team takes great pride in providing clear and concise information to our customers, ensuring that all aspects of the purchase are transparent and easy to understand. We believe that transparency is key to a successful buying experience, and it's wonderful to know that you appreciated our approach. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future. Safe and enjoyable travels in your new vehicle!

National Dodge Chrysler Jeep Ram responded

Thank you for your five-star review! We greatly appreciate your kind words and are delighted to hear about your positive experience with our service department. Our team takes pride in providing friendly and attentive customer service, ensuring that your needs are met promptly. We're also glad to hear that you found our shuttle service convenient. If you ever require further assistance or have any feedback to share, please feel free to reach out. We look forward to serving you again in the future and ensuring your continued satisfaction. Safe and smooth travels!