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National Dodge Chrysler Jeep Ram
Jacksonville, NC
835 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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835 Reviews of National Dodge Chrysler Jeep Ram
October 09, 2017
great experience! Our salesman came up to us shortly after we arrived, I told him that I wanted to trade in my vehicle for a new car. Told him the monthly payment I wan Our salesman came up to us shortly after we arrived, I told him that I wanted to trade in my vehicle for a new car. Told him the monthly payment I wanted to stick to and he did as much as he could to put me as close as possible. He was very thorough in explaining to me all the features of the car, and made the trade process extremely easy so I was able to walk out with my car at the end of the day! More
by noel0813
Employees Worked With
Christian Weaver
October 04, 2017
Easiest day at a dealer ever In my 10 years in this area I’ve purchased 8 vehicles. 4 of those vehicles were from your dealership. Between the auto needs of wife and myself, I hav In my 10 years in this area I’ve purchased 8 vehicles. 4 of those vehicles were from your dealership. Between the auto needs of wife and myself, I have spent countless hours in and out of dealerships from Wilmington to Greenville to New Bern. I had a great relationship with Mike Waller in your service department on all the vehicles I’ve owned. Because of these relationships, I kept coming back. The exception was two years ago when my vehicle was totaled and you didn’t have a truck on the lot in my price range at that moment. The reason I tell you this is because I’ve never had a more pleasurable experience purchasing a vehicle than I had this last Saturday with John McMiller, Chris (sales manager), and Lorenzo (finance). Prior to visiting National, I returned to the dealership that I purchased my last vehicle from. Amazingly, they were completely unwilling to negotiate their gross undervaluation of my trade value or the overvaluation of their used vehicle. I stopped in to National and from the moment I got there until the moment I left I felt I was being treated properly. These guys were friendly, personable, understanding of my needs and requirements, and really worked with me. I was able to joke and make smalltalk while conducting business, making the whole event feel like I was just hanging out with friends. John continues to take care of me three days after the sale, and that shows a true dedication to his trade and his customers. I’ll not soon forget this experience. I will recommend John McMiller to anyone that is in the market for a vehicle. Moreover, National will be my first stop every 2 - 3 years that I get the “new car itch”. Regards, Jerry Collins More
by Jdcollins
Employees Worked With
Lorenzo McNeal, Chris Hines, Mike Waller, John Mcmiller
October 02, 2017
Ram 1500 The team at National Dodge was one of the best experiences that I have done business with. I was very hesitant to go to the dealership because of what The team at National Dodge was one of the best experiences that I have done business with. I was very hesitant to go to the dealership because of what I was trying to accomplish. I had already spoke to Betty over the phone and just did not think that a trade would be possible. To my surprise after negotiating several different prices I agreed to the trade. Betty and Chris went above and beyond my expectations. The dealership is clean, friendly, and courteous to the customers. I would highly recommend National Dodge to anyone in the market for a new or used vehicle. More
by Joseph
Employees Worked With
Chris Hines, Betty Hurd
September 30, 2017
Amazing sales and customer service! My experience with the sales rep, Jeff Baker was beyond amazing. We communicated via text and phone and coordinated a great deal with my trade-in veh My experience with the sales rep, Jeff Baker was beyond amazing. We communicated via text and phone and coordinated a great deal with my trade-in vehicle so that my family can get into a new Pacifica. My husband and I had a certain budget and Jeff worked hard to make sure we stuck to it and got what we wanted. The speed of closing the deal and friendliness of the staff towards our two little girls was beyond refreshing. Thank you for an awesome car buying experience. We will definitely shop here again for any future visits and recommend to friends! More
by gonavygirl
Employees Worked With
Jeffrey Baker
September 27, 2017
"National better then others" Demitreis did an outstantding job in assisting us in acquiring our Journey. Your dealership had better slections to choose from then others.My wife an Demitreis did an outstantding job in assisting us in acquiring our Journey. Your dealership had better slections to choose from then others.My wife and I enjoyed the experience with the staff. Our Durango Lasted 283,000 miles. More
by Richard Hazlett
Employees Worked With
Demitreis Sarmiento
September 21, 2017
Better than I expected Had been to national a few years ago and wasnt impressed. Decided to stop in one more time and am glad I did. I asked for a a specific ram 2500 with f Had been to national a few years ago and wasnt impressed. Decided to stop in one more time and am glad I did. I asked for a a specific ram 2500 with features I wanted. They went above an beyond what I wanted and offered a fair price for my trade in and for the new ram 2500 they found for me (500 miles away). Without signing anything, they brought the truck here and kept to what they promised. My salesman Jeff kept me up to date and made the buying process easy. Kept waiting for the numbers to change or something to be wrong, never happened. Good job National......now hope the service dept is decent. More
by Kntoys01
Employees Worked With
Sales manager, Lorenzo McNeal, Jeffrey Harper
September 20, 2017
Jeff and Tom Had a great experience dealing with Jeff and Joe on my new purchase. Willing to help get the best price and not spending a lot of time waiting around Had a great experience dealing with Jeff and Joe on my new purchase. Willing to help get the best price and not spending a lot of time waiting around. Great overall experience and great customer service. More
by Tugboat
Employees Worked With
Joe, Jeffrey Harper
September 19, 2017
Relaxed buying experience Traded in a small Mazda for an SUV. Reginald James and Jeff Harper were fun to work with. Reggie got me the vehicle I wanted at the price I wanted and Traded in a small Mazda for an SUV. Reginald James and Jeff Harper were fun to work with. Reggie got me the vehicle I wanted at the price I wanted and made it a fun buying experience! Will definitely recommend them to friends and family looking to buy. More
by Jennifer McLeod
Employees Worked With
Reginald James, Jeffrey Harper
September 19, 2017
Great customer care Initially I was just looking and kris the salesman was more than helpful answering any question I had, very patient as well. I'm a tought person to de Initially I was just looking and kris the salesman was more than helpful answering any question I had, very patient as well. I'm a tought person to deal with when It comes to buying a car and as a salesman he was nothing but professional and corteous the entire time. More
by Ferris11
Employees Worked With
Kris klingle
September 18, 2017
My experience was great. Most of the staff seemed very nice. I was overall pleased with my experience with this dealership. My salesman was very nice as was everyone else that I dealt with concerning my purchase I was overall pleased with my experience with this dealership. My salesman was very nice as was everyone else that I dealt with concerning my purchase. I will say there was an incident that occurred with another salesman that was inappropriate and unprofessional. I did speak with management concerning the problem and they were very nice and accommodating. I would never send anyone to that particular salesperson but would definitely send friends and family to Walter. More
by StephFarnell
Employees Worked With
Lorenzo McNeal, Walter Winston
