
National Dodge Chrysler Jeep Ram
Jacksonville, NC
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833 Reviews of National Dodge Chrysler Jeep Ram
Successful service appointment I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs n I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs noticibly smoother after the cleaning, and my steering feels much better. The only complaint I have is with the fact that the alignment was still not straight when I first picked up the vehicle, and I had to take it right back and spend more of my day without a car. That said, Darrell Graham, the service representative, was extremely helpful and polite when I returned and took it right back inside for the technician to fix, with no additional paperwork. I have purchased vehicles from this dealership as well as gotten them all serviced over the past several years, and this is an overall great establishment. More
Chris Zinicola went out of his way to make me happy. I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing with the service department. In the past I have been treated not so good from other dealers , they acted like they didn't want my business, so , I took my business to another dealer that cared to help me and that was National VW, in Jacksonville North Carolina. More
Purchase of Vehicle This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, h This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, however he answered all our questions and when he got busy, other staff stepped into help. One Friday afternoon we randomly decided to go back, and ultimately purchased our vehicle. We had been to almost ever dealership in town, scoping out other vehicles and the customer service and willingness to work with the customer is why we came back. And also my new Durango is pretty awesome! More
Great Service I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my vehicle to this dealer because the staff is very courteous and attentive to their customers. More
Service Dept: Oil Change OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love thei OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love their product and now I can count on reliable and quick service too?!! I dealt with Roxanne (1st time meeting her) and she assured me a 45 min turn around! I only hope they can keep up this great service! No more 4 hour oil changes please!!! Thank You So Much!! More
Always a great experience My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) More
service department has changed for the better!!! The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This ti The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This time it took less than 30 minutes. Great experience, pleasant and professional staff! More
A step up for me I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that make driving that much more fun. There are not a lot of third party add on goodies for the 2017 model that every truck guy wants so let your dealer do it the right way. More
Well received custumer. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. More
Warranty work Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem we will take care of it. Also gave me a loaner truck for the 10 days I needed it. More