National Dodge Chrysler Jeep Ram

Oil change and tire rotation Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and poli Roxanne did a great job when I brought my vehicle in and was very helpful by explaining all of the service options. She was very professional and polite. More

Major Repair Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left w Darrell received my vehicle and listened carefully while I explained the problem. He kept me apprised of the progress on my vehicle so I wasn't left wondering. To my surprise he was able to get the parts faster than he had anticipated and his crew finished with my car in one day instead of two. More

Oil Change/tire rotation Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner s Roxanne waited on me today. She was prompt, courteous and professional in her appearance and actions in seeing my work was done correctly. The owner should be proud of his service staff, they have always performed the task required by me. More

Successful service appointment I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs n I got a front wheel alignment and a fuel injection system cleaning done here today, and overall I am very happy with the experience. My vehicle runs noticibly smoother after the cleaning, and my steering feels much better. The only complaint I have is with the fact that the alignment was still not straight when I first picked up the vehicle, and I had to take it right back and spend more of my day without a car. That said, Darrell Graham, the service representative, was extremely helpful and polite when I returned and took it right back inside for the technician to fix, with no additional paperwork. I have purchased vehicles from this dealership as well as gotten them all serviced over the past several years, and this is an overall great establishment. More

Chris Zinicola went out of his way to make me happy. I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing I have been dealing with National Volkswagon / Subaru, for over 3 years. I have never been mistreated nor have I been unhappy at anytime when dealing with the service department. In the past I have been treated not so good from other dealers , they acted like they didn't want my business, so , I took my business to another dealer that cared to help me and that was National VW, in Jacksonville North Carolina. More

Purchase of Vehicle This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, h This was my first time ever purchasing a vehicle. We visited the lot and talked to Jeff 2x and he knew we weren't interested in buying at that time, however he answered all our questions and when he got busy, other staff stepped into help. One Friday afternoon we randomly decided to go back, and ultimately purchased our vehicle. We had been to almost ever dealership in town, scoping out other vehicles and the customer service and willingness to work with the customer is why we came back. And also my new Durango is pretty awesome! More

Great Service I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my vehicle to this dealer because the staff is very courteous and attentive to their customers. More

Service Dept: Oil Change OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love thei OMG!!! National Dodge Service Dept has done a complete 180 degree turn for the BEST! My Oil change and tire rotation took only 40 min!!! I Love their product and now I can count on reliable and quick service too?!! I dealt with Roxanne (1st time meeting her) and she assured me a 45 min turn around! I only hope they can keep up this great service! No more 4 hour oil changes please!!! Thank You So Much!! More

Always a great experience My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) More

service department has changed for the better!!! The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This ti The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This time it took less than 30 minutes. Great experience, pleasant and professional staff! More