National Dodge Chrysler Jeep Ram
Jacksonville, NC
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869 Reviews of National Dodge Chrysler Jeep Ram
Great Service I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my I took my car into national dodge today for an alignment and the service advisor, Darrell Graham worked with me from start to finish. I like being my vehicle to this dealer because the staff is very courteous and attentive to their customers. More
Always a great experience My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) My go to guy (for years) has been Darrell Graham. Great service with a friendly smile. Everyone in service is top notch! Always a pleasure :) More
service department has changed for the better!!! The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This ti The Service department isn't what it used to be! My previous experience was terrible. Over 2 hours for an oil change (with an appointment). This time it took less than 30 minutes. Great experience, pleasant and professional staff! More
A step up for me I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that I have been driving the big Horn for years. Stepped up to a Laramie for 2017. More features for safe driving and a few more bells and whistles that make driving that much more fun. There are not a lot of third party add on goodies for the 2017 model that every truck guy wants so let your dealer do it the right way. More
Well received custumer. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. Give Darrell Graham a raise. Great customer service a very nice man all around. He has helped me a number of times . He has always done a great job. More
Warranty work Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem Just bought my truck and started having issues. Took it in and they gave me the quote and I took that straight to the sales floor and said no problem we will take care of it. Also gave me a loaner truck for the 10 days I needed it. More
2nd visit We bought a second car from this dealer recently. The sales person was much nicer this time. He worked to help bring down the price by getting more We bought a second car from this dealer recently. The sales person was much nicer this time. He worked to help bring down the price by getting more for our trade in More
Excellent service provided by Darrell Graham in the service Darrell Graham in the service department provided Outstanding service, he kept me informed step by step of service being provided, explained why it wa Darrell Graham in the service department provided Outstanding service, he kept me informed step by step of service being provided, explained why it was necessary and how it would enhance my vehicles performance. More
Fast and easy I did my shopping online. I made a few phone calls to work on price. I had my own financing completed with check in hand. Once I arrived I was in and I did my shopping online. I made a few phone calls to work on price. I had my own financing completed with check in hand. Once I arrived I was in and out in 30 minutes. That was test drive, paperwork and going over the truck. I replace my vehicles on a regular basis and will not deal with pushy people. I'd come back here again. More
Great People!! I was working with Cody Franklin, and he let us drive whatever we wanted and was easy to speak with. At the same time he was not pushing anything on I was working with Cody Franklin, and he let us drive whatever we wanted and was easy to speak with. At the same time he was not pushing anything on us and worked hard to find vehicles that fit our need keeping us in touch. Was not liking the 499.99 Doc Fee but they explained that is pretty standard now, I can say there sure was a lot more paperwork then I remember and your manager there took care of me well. If there was anything I would change it would be to have faith in your vehicles that you put on your lot and at least offer a 90day 5000k mile warranty. You do need to get your lot on Freedom way online. I could not find the dealership online so I could not look at the truck I seen on the lot More

