National Dodge Chrysler Jeep Ram

Service I took my Ram in for scheduled oil change service and what a cluster F it turned out to be. 1st they managed to spill oil all over the top of my motor I took my Ram in for scheduled oil change service and what a cluster F it turned out to be. 1st they managed to spill oil all over the top of my motor and components of my front 4 wheel drive shaft plus all around my filter area. I did not know this until I got home and my truck had a strong smell of burnt oil. I opened the hood and found this problem and more. I entire under carriage had oil splatters from the oil leaking down off the motor while I drove home. I checked my oil level and found it was way over full. I drove back to National Dodge and talked to Darrell and he took care of as much as he could that day. He gave me a card for a detailing to wash the under carriage and that care of the oil problem. That was 4/30/2015. I returned today 5/5/2015 around 0845 to drop off my truck to get detailed and he explained what would be done to clean the oil spill off my motor. I returned around 1345 to pick up my truck. It looked great. I drove home and parked and got that burnt oil smell again. Opened the hood and checked and very little was done. It looked like they took shop towels and tried to wipe the oil off. I showed it to Darrell and he drought some one from the back that had no ideal of what was going on. I ask to talk to Mr Yates but he was not around!! I ended up talking to a sales manager. A waste of time. He took me to the service manager while Darrell took my truck to get it cleaned right. Free oil for life is not worth this much trouble. It goes to show you can not trust work being done right and you can not leave with out checking for yourself. I will not take my truck back, it's easier to do it myself and know it's done right. More

All a Good Experience I came in to look at a Forester '12, left with upper grade Forester '13. Perhaps I should have attempted to beat the price down, but, sadly, that is n I came in to look at a Forester '12, left with upper grade Forester '13. Perhaps I should have attempted to beat the price down, but, sadly, that is not my forte. Picked up the car on Saturday morning and logged 200 miles just enjoying the ride. Very happy with the car and Chris Weaver. My wife was not happy with my "Forester" idea/choice but after Chris showed her/us around she was happy. Partly since you had a Burgundy (more or less) with cream (?) leather interior to sway her thoughts. She test drove it and was pleased. Part of the problem being that she is 4'10" so there are quite a few cars that don't "fit" her. On this "buying car" thing. Your finance guy asked how often we buy a car. My last car was a '78 and was sold in '07. Wife's last ride was an '89 sold in '15. Both of those were "NEW" car purchases, couldn't afford to new this time. Very happy with our choice! I do prefer performance as my last two cars were set up for aggressive driving, and although the Forester is not a player in that field, I like the way it feels and it feels/rides in a vary capable fashion. More

Amazing Dealer, Amazing Salesman Buying my Dodge Ram was so easy and painless with National. Randy, my salesman, was the best and most helpful I could have asked for! Buying my Dodge Ram was so easy and painless with National. Randy, my salesman, was the best and most helpful I could have asked for! More

Great to deal with Painless straight forward business I would recommend them to any of my family.. They made sure I was happy with everything all the way through Painless straight forward business I would recommend them to any of my family.. They made sure I was happy with everything all the way through More

Easiest Car Buy Ever I was surprised at how fast the process was. I was already financed when I contacted National but they searched for a better rate for me. I left with I was surprised at how fast the process was. I was already financed when I contacted National but they searched for a better rate for me. I left with a better vehicle for a much lower cost. My car buying experiences in the past was a back and forth "let me check with my manager" all day affair, only to have the salesman return with a laughably lower payment. Not with National!!! They took great care of me and I would recommend them to anyone!!! Thanks National!!! More

Thank you I'd like to thank Jason for looking and finding me exactly what I was looking for. The price was a little more then I was, but it couldn't get any bet I'd like to thank Jason for looking and finding me exactly what I was looking for. The price was a little more then I was, but it couldn't get any better then what I got. More

Christmas in November In November of 2014, we purchased a 2008 Toyota Prius from National Dodge with Matt Riles as our sales representative. Purchasing a new vehicle was a In November of 2014, we purchased a 2008 Toyota Prius from National Dodge with Matt Riles as our sales representative. Purchasing a new vehicle was a major ordeal for us for several reasons and required more thought time than normal. We requested that Mr. Riles not contact us after our initial test drive. We had driven more than a dozen vehicles by this time and the daily calls from other sales persons had me crossing potential vehicles off our "but" list. We were already impressed with Mr. Riles professionalism and product knowledge (he sells Dodge, but knew Toyota well) and we were very impressed with the car as well. It was a week later when we had our financing lined up and we were ready to make the purchase. We were excited to learn that our car was still available and Mr. Riles got right to work with paperwork and other arrangements. It's been 4 months now. There were some issues with vehicle condition that were noted during the purchase process that were taken care of as discussed. We've had our first oil change under National Dodge's "Free Oil For Life" warranty and we could not be happier with our car and Matt Riles outstanding service and follow up. More

Outstanding Dealership! I have bought last two new vehicles from National Dodge and loyal customer. I recently was involved in an auto accident that totaled my 2009 SRT8 pur I have bought last two new vehicles from National Dodge and loyal customer. I recently was involved in an auto accident that totaled my 2009 SRT8 purchased at National Dodge in 2009 and was able to enter into a purchase contract for specialty vehicle at MSRP. National Dodge has my loyalty and will continue to praise this dealership. I also want to highlight the customer service in the service department, which is always spot on! More

sales My husband and I bought a 2015 jeep Patriot. Our salesman Charles was really nice and made sure that we were taken care of. We got a really good deal My husband and I bought a 2015 jeep Patriot. Our salesman Charles was really nice and made sure that we were taken care of. We got a really good deal on the car and we're overall happy with the end result. More

Quick, Easy, Upfront I am a first time buyer of not just the Dodge brand, but a RAM truck. The selection was by far the best when it came to the number of packages to choo I am a first time buyer of not just the Dodge brand, but a RAM truck. The selection was by far the best when it came to the number of packages to choose from. I had came from a 4 hour visit over at Sanders Ford that day, and was not impressed with the small selection, features that came with their trucks, price tag, and the pressure to settle for one that I really had no interest in. The options and features that came with the RAM I decided on were not only leagues ahead compared to competitors, but the price tag that came with it was just simply unbeatable. My experience with Steve Walker was outstanding.The sales staff were easy to work with, upfront about the details and willing to work with you. First impressions go a long way, and I am definitely impressed. Free oil for life and the warranties are awesome. Thanks National! More