National Dodge Chrysler Jeep Ram - Service Center

National Dodge Chrysler Jeep Ram responded

Thank you so much for your heartfelt review! We're thrilled to hear that Darrell provided you with such exceptional service and ensured you were able to make it to your grandson's first soccer game on time. Ensuring our customers' vehicles are serviced efficiently and with a smile is what we strive for, and we're delighted that Darrell could make your experience memorable. Your satisfaction and the happiness of your grandson are what drive us to excel in what we do. If you have any further automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Thank you once again for choosing National Automotive Group, and we hope to serve you again in the future.

National Dodge Chrysler Jeep Ram responded

We're sincerely sorry to hear about your negative experience at National Dodge. Providing exceptional service and communication to our customers is our priority, and it's disheartening to learn that we fell short of meeting your expectations. We take your feedback seriously and would like to address the service issues you encountered. Your patience and satisfaction are important to us, and we apologize for any inconvenience or frustration you may have experienced. We would appreciate the opportunity to learn more about your specific situation and address any concerns you have directly. Please feel free to reach out to our service manager, Darrin Howard, at (910)347-3777 so we can work towards resolving this matter and improving our service. Again, we apologize for the disappointment you've experienced, and we hope to have the opportunity to regain your trust and provide you with a more positive experience in the future.

National Dodge Chrysler Jeep Ram responded

We are absolutely delighted to receive your glowing 5-star review! Thank you for taking the time to share your experience with the National Dodge, Chrysler, Jeep, Ram Service Department. Providing exceptional customer service is at the core of everything we do, and we are thrilled to hear that our service department lived up to your expectations. Your satisfaction is our top priority, and we are pleased that our team was able to provide you with the support you needed. If you ever have any further questions or require assistance in the future, please don't hesitate to reach out to us. We are always here to help and ensure that your vehicle is running smoothly. Once again, thank you for choosing National Automotive Group. We truly appreciate your support and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for your continued trust in National Automotive Group's service department and for taking the time to share your positive experience with us. We truly appreciate your loyalty over the years. We're thrilled to hear that we consistently meet your expectations and provide outstanding service. Your satisfaction is incredibly important to us, and it's always our goal to ensure that every visit exceeds your expectations. If there's anything else we can do to enhance your experience or if you have any feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We value your business and look forward to serving you for many more years to come!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with Darrell and our team at National Automotive Group! We're thrilled to hear that you had a positive experience with us and that Darrell and the team were able to assist you with your fuel system replacement. Ensuring the smooth functioning of your vehicle's fuel system is crucial, and we're glad that Darrell and our team were able to provide you with the exceptional service you deserve. Your satisfaction and safety are our top priorities, and it's fantastic to know that we met your expectations. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your consistently positive experiences with our customer service and quick appointment scheduling at National Automotive Group. Providing excellent service and convenience to our customers is our top priority, and we're glad to see that reflected in your feedback. Our team works hard to ensure that every visit is smooth and efficient for you. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're always here to help. Once again, thank you for choosing National Automotive Group. We look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive review! We're thrilled to hear about your experience with Kitrell and the service he provided at National Automotive Group. Kitrell is indeed a valued member of our team, and we're delighted that his professionalism and effectiveness stood out to you. Keeping our customers informed and ensuring transparency throughout the service process is a top priority for us, and we're glad to hear that Kitrell excelled in this aspect. We'll be sure to pass along your kind words to Kitrell and the rest of our team. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out. Your satisfaction is important to us, and we're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Wow! Thank you for taking the time to leave such an amazing review! We're absolutely thrilled to hear about your exceptional experience with our team here at National Automotive Group. It's fantastic to hear that Kit, Darrell, Victoria, Kitrell, and David all played a part in ensuring you received top-notch service. We're incredibly proud of our team for consistently delivering timely service and warm hospitality to our customers. Your kind words mean a lot to us and serve as a testament to the hard work and dedication of our staff. We'll be sure to pass along your appreciation to everyone mentioned. Feedback like yours motivates us to continue providing the best service possible. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We're here to help in any way we can. Once again, thank you for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave us a five-star review! We're delighted to hear that scheduling your service appointment was easy and that we were able to complete the job quickly while you waited. Providing efficient and convenient service is a top priority for us at National Automotive Group, and we're thrilled that your experience reflected this commitment. Your satisfaction is incredibly important to us, and we're grateful for the opportunity to serve you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again and providing you with the same level of excellent service.

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that you received great service from our experienced technicians at National Automotive Group. Ensuring that our customers feel welcomed and valued is a top priority for us, and we are delighted to hear that you have consistently felt treated like a welcome customer during your visits. Your satisfaction and comfort are of utmost importance to us, and we are committed to providing you with the best service possible. We take pride in the expertise and professionalism of our technicians, and we are pleased to hear that their skills have contributed to your positive experience. Rest assured that we will continue to maintain the highest standards of service excellence to ensure that every visit to National Automotive Group is a great one for you. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you again in the future.