Neil Huffman Subaru

Liars and scam artist It all starts when you call into the dealer and get transferred to Heaven who schedules you to meet with a sales person based on what your looking for It all starts when you call into the dealer and get transferred to Heaven who schedules you to meet with a sales person based on what your looking for. I explained in detail what I was looking for and the time constraints surrounding it and she said it would not be a problem. Well that was a bold faced lie! When I arrived to the dealer the sales woman Robin instantly started telling me what was going to happen and how things worked around there(I guess she forgot that there are other dealers in Louisville that treat customers with respect), I told her what I had already told Heaven and she replied that they do not allow the cars to be test driven and that even then its only 2 miles because if it has more than 50 miles it depreciates $5000.00!!!(Wow thats WRX depreciates more than vehicles that are considered Luxury) Then as I explained that I am only home for a short time on leave from my deployment and needed to test drive with my wife and we had already scheduled this time to test there she became even ruder and said" surely you and your wife have more freetime and can come in later in the week", who the xxxx does this woman think she is? Regardless I am buying from somewhere else and hope this saves someone else some headache in dealing with them! More

Don helped me find and purchase my first Subaru Forester. He was very helpful, informative, friendly, and genuine. He really worked hard to get me the car and price I wanted and never made me feel rushed. He He was very helpful, informative, friendly, and genuine. He really worked hard to get me the car and price I wanted and never made me feel rushed. He goes above and beyond to make his customers happy and make sure they understand their new car purchase. He has been in contact with me since my purchase re: regular service appointments and goes out of his way to get my car to the appointments. Neil Huffman is a great dealership and I would recommend my salesman, Don, to anyone looking to purchase a vehicle. More

We have just recently purchased the 4th car in our immediate family (all within 1.5 years of each other and all working with TJ) and couldn't be more pleased. The most recent transaction was the purc immediate family (all within 1.5 years of each other and all working with TJ) and couldn't be more pleased. The most recent transaction was the purchase of a Mazda CX 7 for my mother. We looked plenty of places before finally ending up where I knew we would all along. They gave us more for her 2 trade in's than anywhere else we had gotten estimates on them. TJ was also great to work with and made the car buying process very easy! We found, test drove and bought the car all on the same day! Thanks Neil Huffman! More

The saleman was friendly, knowledgeable, and went over and beyond to find the best car to fit my life style. Also, he took his time to walk through the paper work, and make sure I understood the term of t and beyond to find the best car to fit my life style. Also, he took his time to walk through the paper work, and make sure I understood the term of the deal. I would highly recommend him to any person in the market for an new or used vehicle. More

This is my second car that I have bought from Neilhuffman. I love the positive up beat atmosphere of the dealership and the numerous car options. My sales person, Aric, has worked with me to find Neilhuffman. I love the positive up beat atmosphere of the dealership and the numerous car options. My sales person, Aric, has worked with me to find the best car for me in my budget. He makes sure that I fully understand all the features on my car and I'm comfortable driving it. Chuck, the Subaru Manager, also worked extermly hard to get me the best rate possible on my car and to make sure that I was okay with my payments. I did not feel rushed or prushered to buy a car that day like you do at most dealerships. I can honestly say that they where looking out for my best interest with my puraches. Aric still continues to call me to make sure that I'm doing okay and I'm happy with my car. I highly recommend this dealership and the employees that work at this location. More

The dealership was very friendly, accommodating, & low pressure. I can't imagine ever buying from anyone other than Tracey. He was pleasant to deal with. low pressure. I can't imagine ever buying from anyone other than Tracey. He was pleasant to deal with. More

I have known these guys for years. They worked very hard to get me the best deal they could possibly get me on the like new Impreza I bought. I will certainly go back when I'm ready to buy again! Tracey & K to get me the best deal they could possibly get me on the like new Impreza I bought. I will certainly go back when I'm ready to buy again! Tracey & Kent are great to work with & they treated me like family! More

The worst customer service I have ever received from a dealership. Never returned any of my calls. Came to the point where I drove from ft. Knox to huffmans just to tell them to call my insurance company. dealership. Never returned any of my calls. Came to the point where I drove from ft. Knox to huffmans just to tell them to call my insurance company. Lied multiple times about the progress of my car. Car was there for 2 months, getting a new frontend and grill installed. Was told car would be done on a Friday, then on Monday, then again on Tuesday. car was finally done on Wednesday. Will never return for anything. Would rather drive to Ohio, Indy, or Tennessee other than go to huffmans again. More