Nelson Mazda Cool Springs | Page 108

Excellent experience with Levi My experience at Nelson Mazda was phenomenal. Since the salespeople are not on a commission, there wasn't pressure on selling me a car I didn't want. My experience at Nelson Mazda was phenomenal. Since the salespeople are not on a commission, there wasn't pressure on selling me a car I didn't want. I don't really care much for cars and I hate car shopping. Most salespeople try to apply high-pressure techniques and don't even ask questions. Levi took time to learn what I wanted. He asked lots of questions and listened to my answers. The whole process was smooth and pain-free (which is the most I can ask for). Levi was accessible, followed-up before and after the sale, and is a genuinely funny guy. The dealership is clean and friendly. There weren't any hiccups through the entire process. And most importantly, I love the Mazda I bought. More

Streamlined, pleasant, informative Ty was so polite and helpful and very knowledgeable. He made the whole experience less stressful and empowered me with the appropriate knowledge to pu Ty was so polite and helpful and very knowledgeable. He made the whole experience less stressful and empowered me with the appropriate knowledge to purchase a new car. More

Best experience at a dealership....EVER, Best, nicest, most professional experience we had on our nation wide search for this car. They made us fell comfortable, like family This dealership R Best, nicest, most professional experience we had on our nation wide search for this car. They made us fell comfortable, like family This dealership ROCKS! More

Extremely knowledgeable and honest. Everyone ther seemed that they were there to help you find what you wanted. No one was pushing me to buy a more expensive model and I didn’t feel pres Everyone ther seemed that they were there to help you find what you wanted. No one was pushing me to buy a more expensive model and I didn’t feel pressured into anything at all. More

Simple, no haggle, "fun" car buying experience! My husband and I have been toying with the idea of trading in our trusty minivan for a new family vehicle and heard the radio commercials for Nelson M My husband and I have been toying with the idea of trading in our trusty minivan for a new family vehicle and heard the radio commercials for Nelson Mazda and were impressed that they donate some of their profits to help some great organizations, so we decided to take a look. VJ Ciesielski was our product specialist and he did a great job listening to our needs and helped us find a great deal. We were able to trade in our van and purchase a Mazda CX9 that will meet our needs and keep us in budget. The process was easy, the prices were clear, there was no pushy sales tactics or hidden fees. From start to finish, the process was pleasant and comfortable. I highly recommend Nelson Mazda and VJ Cielsielski! More

Beyond the call of duty We sold a vehicle and worked with Levi he was very friendly and helpful. The process was efficient and a breeze. After we received our check, we ha We sold a vehicle and worked with Levi he was very friendly and helpful. The process was efficient and a breeze. After we received our check, we had an issue with that bank releasing The funds. Ievi took time out of his busy schedule to secure the documentation needed to get the money deposited into our account A+ dealership A+ service! Levi is the best car salesman I’ve worked with! More

Exceptional experience! I went to Nelson Mazda Cool Springs to look at a car for my soon-to-be 16 y/o driver. The staff I worked with were most concerned in making sure I fo I went to Nelson Mazda Cool Springs to look at a car for my soon-to-be 16 y/o driver. The staff I worked with were most concerned in making sure I found a vehicle that was safe and ideal for a new, teen driver. They were very transparent and honest with the detailed information that I requested. They showed genuine care and concern for me to have a positive sales experience, and their true priority was to ensure that I purchased a used vehicle that was in excellent, safe condition. As a single mom making this purchase by myself, I felt comfortable and respected. Each sales person I dealt with was sincere and displayed character and integrity proving that this experience was about the customer's needs, not just about a sale. More

Great Experience We went to the dealership to test drive a specific car but didn’t intend on buying it that day. Everyone we encountered were so pleasant. Levi did the We went to the dealership to test drive a specific car but didn’t intend on buying it that day. Everyone we encountered were so pleasant. Levi did the ride along with us and helped us through the process. He was so helpful and was down to earth. This experience was not even stressful like our past experiences with dealers. It was getting late and they asked if we wanted to just take the car home and come back tomorrow when it was convenient for us. Levi also happens to be a photographer and shared his talent with us. He offered to send us a print as well. To say the least this company and its staff went above and beyond for us and we have been recommended them to everyone. More

Can't speak highly enough! I've purchased cars from several different dealerships and never have I enjoyed the process so much! VJ met me outside and instantly made me feel at e I've purchased cars from several different dealerships and never have I enjoyed the process so much! VJ met me outside and instantly made me feel at ease. It was never a super high-pressure situation, and I didn't meet a single person that was pushy or overbearing. Someone came out to help me transfer my stuff from my old car to my new (2017 CX-5!).... later I found out that person was the owner. Of the entire dealership. THE OWNER. He never said a word about it, just wanted to make sure I had the best experience and make my transfer as easy as possible. Even though it's not super close to my house, I'll definitely be going back for service and I'll be sending all my friends their way as well. I couldn't be happier with my purchase and I'm even more please with the enjoyable stress-free purchase experience. More

Great Experience! We typically do not like buying a car from a dealership, but this was a totally different experience!! There was no pressure and the people were amaz We typically do not like buying a car from a dealership, but this was a totally different experience!! There was no pressure and the people were amazing! Our salesperson, Shea, came in on her day off to help us with our purchase because that was the only available day we had. She spent her entire day off helping us complete our purchase! The sales manager, Patrick, also went above and beyond to ensure that all our questions and concerns were addressed to make sure we were comfortable with our purchase. Our experience with Nelson of Cool Springs made this a great car buying experience!! More