Nelson Mazda Cool Springs

Great Low Pressure Experience Luke (Product Specialist) was very knowledgeable of the CX-5 line and was able to answer all my questions, going into detail that was easy to understa Luke (Product Specialist) was very knowledgeable of the CX-5 line and was able to answer all my questions, going into detail that was easy to understand. And I had a lot of questions as I not only look at the car, but the 5 to 10 year cost to maintain it. Car buying is a task I dislike as there are so many options, brands, maintenance cost, colors and features to consider, but the time I spent at Nelson was a great low pressure experience, where they helped you understand the Mazda vehicles and gave you the time to consider what was best for you. In my mind this sets them apart from the other five dealerships I visited to understand their brand and I would highly recommend you visit this dealership next time you are looking for a vehicle. And you may be like me - leave with your first ever Mazda - a most wonderful vehicle to drive with great safety features. More

Nice overall experience The sales person Justin was up front and very helpful, nice group of folks to work with, the buying process was well managed and timely. The sales person Justin was up front and very helpful, nice group of folks to work with, the buying process was well managed and timely. More

Happy Customer, Happy Mom I arrived at 7:45 a.m. and was immediately greeted by Warren. I had already narrowed down my checklist of what I was looking for in a car. Warren was I arrived at 7:45 a.m. and was immediately greeted by Warren. I had already narrowed down my checklist of what I was looking for in a car. Warren was very knowledgeable and took his time answering my questions and talking out all the different options. I am VERY happy with my new lease on the Mazda 5. It gives me the flexibility, freedom, and safety I need for myself and my new teen drivers in my family. Thanks, Warren and Mazda!! More

Customer My experience was awesome. I thoroughly enjoyed the interaction with everyone at the dealer ship. I would highly recommend this salesperson to my fr My experience was awesome. I thoroughly enjoyed the interaction with everyone at the dealer ship. I would highly recommend this salesperson to my friends and co workers. More

My 2nd Mazda They make the car buying process very easy and enjoyable. Cassie was awesome and never made me feel pressured to pick a vehicle I wasn't completely in They make the car buying process very easy and enjoyable. Cassie was awesome and never made me feel pressured to pick a vehicle I wasn't completely in love with. Matt and Patrick were very helpful in helping me stay within my budget and still get the vehicle & features that I wanted. It was a great all-around experience! More

Very courteous and professional. Not pushy Very courteous of my time and no B.S. game playing. My test drive was a well planned course that helped me see the features of the car in use. Justi Very courteous of my time and no B.S. game playing. My test drive was a well planned course that helped me see the features of the car in use. Justin was fantastic to work with. I can't say enough how satisfied I am with my experience. More

Best car buying experience ever! Levi was a pleasure to work with. He was very friendly, personable, and knowledgeable. He made us feel as though he was there to help us find what we Levi was a pleasure to work with. He was very friendly, personable, and knowledgeable. He made us feel as though he was there to help us find what we wanted, not just sell us a car. Everyone at the dealership was very professional. It was truly the best experience we have every had at a car dealership. More

2017 Grand Touring Crystal Blue Micha You all need to see Justin Calloway. He is the best. He doesn't pressure you, he makes you feel at ease and comfortable. He took his time while I w You all need to see Justin Calloway. He is the best. He doesn't pressure you, he makes you feel at ease and comfortable. He took his time while I was making my decision. He pulled around so many cars until I made my decision to purchase. Of course it was the last one Grand Touring crystal blue Micha. He took his time in making me feel comfortable on just the right one to get. If you want the most kindness, knowledge and you don't like to be pressured. You need to pick Justin Galloway. He has gone out of his way, teaching me all the options. He has been very professional, knowledgeable in what he has been teaching me and making things right. So if you want a knowledgeable, no pressure, sales person? You need to ask for Justin Galloway. More

Great Buying Experience. I had a great experience at Nelson, Mazda in Cool Springs. My sales rep was extremely knowledgeable about the options and features of each model and h I had a great experience at Nelson, Mazda in Cool Springs. My sales rep was extremely knowledgeable about the options and features of each model and help me find my ideal new car at a price that met my budget. I have a feeling my next car will be a Mazda SUV. I would definitely work with him again and purchase from Nelson, Mazda. More

Fantastic first car buying experience! I did almost all my research prior to arriving at the dealership in the hopes of making the whole process easier. I knew exactly what I wanted to test I did almost all my research prior to arriving at the dealership in the hopes of making the whole process easier. I knew exactly what I wanted to test drive, and Levi was extremely accommodating in every way. Since I was mostly interested in the test drive, he made sure to take me on a route that covered all kinds of driving conditions, and showed me all the relevant features of the car. I honestly couldn't have expected a more useful experience, all questions answered and no over-the-top sales pitch. Though the process was still far from short from beginning to end, I didn't feel it was drawn out or unnecessary. I hope I don't need to go back anytime soon, but I'm confident that it would be a great experience again! More