Nelson Mazda Cool Springs

Great service and very timely as well. They were able to work me into their schedule even though I didn’t have an appointment I had a great experience work me into their schedule even though I didn’t have an appointment I had a great experience More

Just came in with a minor tire pressure issue. The staff quickly addressed the problem, diagnosed the problem (on video for you to view), and fixed the problem at no charge. I waited maybe altogether 30 min quickly addressed the problem, diagnosed the problem (on video for you to view), and fixed the problem at no charge. I waited maybe altogether 30 minutes in the comfort of their waiting room. They are great at Nelson Mazda! More

Wonderful service. Devin, Pete and Chris did all they could in a timely manor to pursue a potential infotainment warranty issue. Very happy customer here, will return. could in a timely manor to pursue a potential infotainment warranty issue. Very happy customer here, will return. More

Great Communication! Great communication with the service department via text and video updates where the technician visually showed and explained where a repair was neede Great communication with the service department via text and video updates where the technician visually showed and explained where a repair was needed. My repair required a part that had to be ordered so was provided with a loaner car, which allowed me to continue on with my day while my car was awaiting a repair. More

Although everyone is friendly and nice, I feel like this last part I should not have been charged for. The noise it was making after I got the car back was not there before I left the car with your dealersh last part I should not have been charged for. The noise it was making after I got the car back was not there before I left the car with your dealership! More

Cared enough to call on my concerns about the level of service I received at your location. Offered solutions and though I did not accept them it’s the effort that matters. service I received at your location. Offered solutions and though I did not accept them it’s the effort that matters. More

Great service, prompt, offered constant updates. Encouraged communication between the dealership and me and definitely surpassed any expectations that I had when I dropped my car off for service. Encouraged communication between the dealership and me and definitely surpassed any expectations that I had when I dropped my car off for service. More

Prompt, friendly and honest. I've only had my car serviced here, but it's been enough to make me seriously consider purchasing here too. serviced here, but it's been enough to make me seriously consider purchasing here too. More

This dealership has the nicest staff! They always make you feel welcome. Their sales and service people are top notch and I’d highly recommend them. you feel welcome. Their sales and service people are top notch and I’d highly recommend them. More

Very prompt service at the scheduled time with detailed communication at throughout the service. Waiting area was well stocked with food and beverage in a comfortable, climate controlled area. communication at throughout the service. Waiting area was well stocked with food and beverage in a comfortable, climate controlled area. More