Nelson Mazda Cool Springs

Very friendly, knowledgeable and helpful. Chaz went out of his way to explain the features and benefits of our new MAZDA CX 5..it was a pleasure to deal with Chaz and Nelson Mazda Chaz went out of his way to explain the features and benefits of our new MAZDA CX 5..it was a pleasure to deal with Chaz and Nelson Mazda More

Great experience overall We worked with Cassie McCabe in the past when purchasing a pre-owned car for our son. As before, she was helpful and professional while making the ent We worked with Cassie McCabe in the past when purchasing a pre-owned car for our son. As before, she was helpful and professional while making the entire experience as pleasant as possible. Even though the dealership was under construction, everyone did their best to make us comfortable from the start. More

The best dealer in the USA From the sales department, service, parts ,management and receptionist who answer the phone calls are not one person disrespectful. They care for the From the sales department, service, parts ,management and receptionist who answer the phone calls are not one person disrespectful. They care for the costumers. They are not only a sales dealer trying to rip off you. They care as you are part of their family. High recommend Sales Cassie, service Divon and tayler and of course service manager Pet . Also I need to include Sales Person Christ who helped me during night hours for more than 40 minutes on chat room and recieving documentation from other dealer in Florida that treated me like I was a delinquent. I will continue to drive 12 hours from Fort Lauderdale if I have to have my car fix to Nelson Mazda in Cool Spring, TN instead of the terrible Gunther Mazda in Fort Lauderdale More

service visit -oil change It was good. They had me in and out of there in no time even with all the construction. Loved the peppermint patties & the choice of reading material: It was good. They had me in and out of there in no time even with all the construction. Loved the peppermint patties & the choice of reading material:wsj, essence, people mag. Very nice!! Many thanks to all! More

Excellent service I appreciate Nelson Mazda. The service is excellent. They stay in touch as technician reviews the car, they communicate well, and they have integrity. I appreciate Nelson Mazda. The service is excellent. They stay in touch as technician reviews the car, they communicate well, and they have integrity. Recommended. More

Friendly, efficient service My experience with Nelson Mazda has been consistently good. I have taken my car to them for service since I purchased it there. My understanding is th My experience with Nelson Mazda has been consistently good. I have taken my car to them for service since I purchased it there. My understanding is they offer somewhat of an extended warranty if service is kept up; so that is part of the reason I go there-so they the records. In the event there are problems with the car in the future that "shouldn't" occur that early, etc, I'll see if this extended warranty amounts to much. More

great service pete proved once again to be an authentic and thorough manager with his concerns amped to pleasing the customer. turn around time was beyond satisfact pete proved once again to be an authentic and thorough manager with his concerns amped to pleasing the customer. turn around time was beyond satisfactory . this is a great facility that has the needs of the customer close at hand. More

They are honest and fix things right These guys take great care of me. They are always honest and frank about things and they give you a timeline in terms of importance of what you shoul These guys take great care of me. They are always honest and frank about things and they give you a timeline in terms of importance of what you should have done with your car More

RLS_Review_M3 This group is fantastic and truely seem like thwy care. As always, the service desk reps (Devin in this visit) was very accommodating and friendly. He This group is fantastic and truely seem like thwy care. As always, the service desk reps (Devin in this visit) was very accommodating and friendly. He explained the service in detail and prepared me for potential maintenance that will be coming up. Thank you for such a great, genuine team! More

Friendly and efficient Buying a car was made easy with the help of Cassie McCabe. She was efficient and never pushy and could answer all our questions. Her friendliness was Buying a car was made easy with the help of Cassie McCabe. She was efficient and never pushy and could answer all our questions. Her friendliness was genuine and supportive. Saying all this, I really like my new/used car and feel the price was fair. Thanks, Cassie for your guidance. More