Nelson Mazda Murfreesboro

Needed something fast My old Saturn finally died on me. I didn't want to spend money getting her fixed so I began to look at buying another car. I did not want to go to a My old Saturn finally died on me. I didn't want to spend money getting her fixed so I began to look at buying another car. I did not want to go to a "buy here pay here" plus I knew Nelson Mazda had excellent reviews for their customer service. I checked online for cars that looked like they would be in my budget. A young lady name Nicole contacted me right away when I had placed a request about a Chevy I was interested in. She set up an appointment for me to come in and look at the vehicle. I was beyond impressed already. I went in the following morning with one thought in mind. "If these payments aren't what I need I walk away". I was greeted when I walked in by Manager Al Henson. He proceeded to introduce me to one of his sales staff, Elijah Taylor. Me and Mr. Taylor went over to his cubicle and got down to car business. I told Elijah what payments I needed. I said I was not here to waste my time or theirs. We did the paperwork and within a few minutes they had numbers for me: $223 a month at the most. I said that this was acceptable and that we could proceed. Me and Elijah went on a test drive that was quick but efficient. I told him that the car was practical but I wasn't in love with it. I new that the car was perfect for what I needed for me and my family. I agreed that if they cleaned it up and fixed the yellowed headlight I would buy it. We finished up with more paperwork so everything was in the hands of Careginal, finance manager who finalized all the paperwork. My payments ended up being $190 so SWEET! This is an amazing dealership I would recommend anyone to come here and deal with Nelson Mazda. I'm a new customer and probably will be one for as long as I am in Tennessee. More

Only Shop for New/Used Vehicles Here Great experience. We went everywhere looking for a vehicle. This place was great. No pressure, friendly and fast. Will always go here fist. Thanks eve Great experience. We went everywhere looking for a vehicle. This place was great. No pressure, friendly and fast. Will always go here fist. Thanks everyone for keeping us in budget. More

Very good experience Had a little money saved up, was thinking I'd need a new (used) car when I brought my old car in. Ben made the process informative, explaining the ve Had a little money saved up, was thinking I'd need a new (used) car when I brought my old car in. Ben made the process informative, explaining the vehicles that were available and which ones fit my financing. The test drives were great, and I got a great car. More

Vince Johnson and Steve Restivo Vince was my salesman, and let me tell you amazing. I am not sure what amazed me more his personality or vehicle knowledge. He made the experience fan Vince was my salesman, and let me tell you amazing. I am not sure what amazed me more his personality or vehicle knowledge. He made the experience fantastic. My mind was blown at the greatness of this man. Let's move onto Steve, he too was just fantastic. He worked with My situation and found a solution at every turn. These people care, and I believe honestly they care about their customers. More

Amazing experience! Wow, this dealership and their employees are phenomenal! Truly! Vince my sales rep was fantastic! He was very knowledgeable in the truck I wanted. He Wow, this dealership and their employees are phenomenal! Truly! Vince my sales rep was fantastic! He was very knowledgeable in the truck I wanted. He found one at a perfect price! And didn't stop working until I got approved! He went above and beyond! I've never felt so valued as a customer before and I was treated like family! Everyone from the finance manager to the services guys to the sales people everyone was amazing. I will be back for my next vehicle! More

Good experience Ben M was very generous and let me work through the vehicle buying decision. Seems a lot of good people work at this dealer and it shows. Ben M was very generous and let me work through the vehicle buying decision. Seems a lot of good people work at this dealer and it shows. More

awesome experience No pressure sales team very detail oriented nice friendly staff made my buying experience wonderful the price point for the car was a very reasonable No pressure sales team very detail oriented nice friendly staff made my buying experience wonderful the price point for the car was a very reasonable More

Great Experience Ben, Randy, and Ken were all a PLEASURE to work with! This was the Best car buying experience so far, for me and my family! Ben, Randy, and Ken were all a PLEASURE to work with! This was the Best car buying experience so far, for me and my family! More

First time car buyers Glen O was a great sales representative who took us from first test drive to purchase of my husband's and my first vehicle purchase. It was a used veh Glen O was a great sales representative who took us from first test drive to purchase of my husband's and my first vehicle purchase. It was a used vehicle with a wholesale price so not a high profit vehicle, but we were treated spectacularly regardless. Glen truly modeled and extended a high level of customer care unlike a few other dealers we visited in our vehicle search. While at Nelson Mazda everyone was kind and ready to assist. We did not feel pressured and were encouraged that our vehicle needs from price point to reliability were truly taken into consideration even in the finance office as we met with Careginald. We will keep Nelson Mazda at top of our list for future vehicle purchases for sure! More