Back

Nelson Mazda Murfreesboro - Service Center

Murfreesboro, TN

4.6
344 Reviews

344 Reviews of Nelson Mazda Murfreesboro - Service Center

Sort by
May 18, 2022

This is a great group of professionals that truly cares about their customers! Christian assessed the vehicle I had brought in and gave me plenty options moving forward. I was happy to meet Larry (GM) and More

by roman.digaetano
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Anda
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Nelson Mazda Murfreesboro responded

Thank you for this wonderful review, Roman! It's great to hear that Johnny and Christian were able to assist you with exploring your best options. We appreciate your business and our team looks forward to serving you again!

December 09, 2021

The service at Nelson Mazda Murfreesboro has always been excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's mainte More

by luzm321
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonny Stevens
Dec 10, 2021 -

Nelson Mazda Murfreesboro responded

Thank you! Lonny and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

December 08, 2021

I’ve been trying to get a hold of parts since 12/6 and it’s now 12/8 about parts that I’ve ordered but every single time I called no one answers and it sends me to voicemail. I’ve left a few messages to c More

by Eddie Salas
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Parts department
Dec 22, 2021 -

Nelson Mazda Murfreesboro responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

December 04, 2021

Friendly, fast, not a single complaint in almost two years. KEEP UP THE GOOD WORK! More

by christopher.fuqua
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Dec 05, 2021 -

Nelson Mazda Murfreesboro responded

Christopher, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 03, 2021

Everyone at the Nelson Mazda Dealership in Murfreesboro is extremely helpful! I always feel relieved when I drop my car off and pick it up. Everyone there is extremely polite and more than willing to help More

by Emanuel Tramontano
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Burton, Mikayla Gronback
Dec 05, 2021 -

Nelson Mazda Murfreesboro responded

Emanuel, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 01, 2021

Very good experience. Thorough communication and timely service. The video overview of the cars condition removes any mystery. More

by YOUNGMANMARK
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Dec 01, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

December 01, 2021

My husband and I will never deal with another dealership! Nelson Mazda has always proven to be the most top notch in all areas ! We have always been treated wonderfully by sales (we have bought 4 cars), the More

by tommy.duncan10
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Notgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Duncan, Alex, , Lonnie Stevens, Michael Burton
Dec 01, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 01, 2021

Great customer service! Randy Dismang went way beyond with my concerns and problematic of the issues of my car. He and Lonnie were patient to give me time to go over what's the most important items need More

by FGREER30
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Randy Dismang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens
Dec 01, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for Lonnie and Randy! We appreciate your business and our team looks forward to serving you again soon!

November 24, 2021

Chase is the best!!!! service was fast,professional,and friendly!! Chase is great every visit! More

by brandy.golon
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Nelson Mazda Murfreesboro responded

Brandy, Thank you for your very kind review. Chase and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nelson Mazda Murfreesboro.

November 14, 2021

Friendly and professional team. Detailed video on car inspection. Great service. Will do business again. Highly Recommended! More

by sasa_ghetoi
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chase Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Stevens
Nov 14, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

1
...
1 - 10 of 344 results