Nelson Mazda Murfreesboro

This Service center is a joke, Brought my wifes rx8 for This Service center is a joke, Brought my wifes rx8 for repair and I left with nothing but a headache and good story to share with my friends and fam This Service center is a joke, Brought my wifes rx8 for repair and I left with nothing but a headache and good story to share with my friends and family. Instead of invesgating or researching my complaint, all I got was an earfull of cant dos' and the privilage of watching what an unorginized service center looks like. As a former service advisor for General Motors and Ford/Lincoln/Mercury This center has a recipe for disaster. No rapport, no follow-ups, no service! To conclude this review, thier 20+ year veteran quoted me $1400+ to replace 4 plastic lines @ 11 hours labor! Drove stright to The other Mazda Dealership and had the service recall check done no charge, had the oil lines fixed for $120!!! Good Bye Nelson. Hello Cool Springs More

Just an overall good experience! No pushy salesmen. Mr. Dotson took the time to really listen to what I wanted out of my new vehicle. I actually had fun buying my new car. The whole process was pain free. Dotson took the time to really listen to what I wanted out of my new vehicle. I actually had fun buying my new car. The whole process was pain free. I had fun taking all the cars out for test drives. Thumbs up! More

When we first got to Nelson Mazda we were greeted almost immediately by Tony Suggs. He is a very nice man. He was very helpful and kept in touch with us about finding our perfect car. When we went back to s immediately by Tony Suggs. He is a very nice man. He was very helpful and kept in touch with us about finding our perfect car. When we went back to see about others we were introduced to Nate Phillips. Nate is awesome! We spent hours with him discussing options and there was never a dull moment. He was very honest and answered all of our questions so that we'd understand. When it came time to sign the paperwork Rob Trotter handled everything nicely. He explained all costs to us and made sure we understood everything we were signing. Even after we bought the car they have stayed in touch with us and have helped us with everything we've needed. We love Nelson Mazda Hickory Hollow and would recommend them to anyone. In the future we hope to buy all of our cars there. Our experience was amazing. We not only got a great deal on a car but struck up great friendships as well. More

By far the best overall car buying experience I've ever had! David Rashaad greeted us as soon as we pulled up and spent the WHOLE day securing financing for me, yet he always kept me informed as to what wa had! David Rashaad greeted us as soon as we pulled up and spent the WHOLE day securing financing for me, yet he always kept me informed as to what was going to happen. He went out of his way to make sure I got the car i wanted at the price I wanted. I will never be able to thank him enough! Outstanding,outstanding,outstanding!!! More

Friendly and well informed low pressure sales. Financing was easy and no pressure. Great rate provideded by dealership in in good time. Listened well to my concerns about the car I was contemplating purch was easy and no pressure. Great rate provideded by dealership in in good time. Listened well to my concerns about the car I was contemplating purchasing and provided answeres to all my questions. More

My father was looking for a 2010 Mazda CX9 and we found the one we purchased online. We drove from Evansville, IN to Antioch, TN on Saturday, 2/19/11 to purchase this vehicle. Robb Medonis had the vehicl the one we purchased online. We drove from Evansville, IN to Antioch, TN on Saturday, 2/19/11 to purchase this vehicle. Robb Medonis had the vehicle cleaned up and ready for us to drive home, which we did. We would definitely recommend this dealership to anyone! Everyone at the dealership were so friendly and helpful! They really made us feel at home even though we were 2 1/2 hours from home!!! Thank you again, Robb and Rob!!! The Russell Laymon family, Evansville, Indiana. More

I had been looking for a car for over a month. As a single woman, car shopping (salesmen) was a complete nightmare. As soon as I walked into Nelson Mazda of Hickory Hollow, Josh pleasantly greeted me, single woman, car shopping (salesmen) was a complete nightmare. As soon as I walked into Nelson Mazda of Hickory Hollow, Josh pleasantly greeted me, asked what I was looking for and proceeded to show me the options that he had available. Josh was the FIRST salesman I had dealt with (and there were several) that didn't try to sell me something that didn't meet my requests. I would recommend Josh Armstrong and Nelson Mazda of Hickory Hollow to anyone that is looking for a vehicle, new or used. Actually, I have already suggested Josh to a friend that is looking to purchase a vehicle. More

I have purchased a lot of cars over the years and this was by far most pleasurable purchase I have ever made. Our salesman, David Rashaad was outstanding. He was always there to answer any questions that was by far most pleasurable purchase I have ever made. Our salesman, David Rashaad was outstanding. He was always there to answer any questions that we had and even came in on his day off so I could show the car to my husband. We purchased this car for our daughter who lives out of town and David even sent her a nice note to tell her how much he enjoyed working with us and to give him a call if she ever needed anything. David is very knowledgeable on the mechanics of the car. I was also very impressed with Randy Dismang the General Sales Manager. He was there every time we visited and at no time pressured us to purchase anything more than what we needed. I would definitely recommend this dealer for your next purchase. More

This is my second time to buy from Nelson Mazda. While trying to decide where to purchase my next vehicle, I considered the Honda dealership and the Toyota dealership. However, after a visit to the Honda trying to decide where to purchase my next vehicle, I considered the Honda dealership and the Toyota dealership. However, after a visit to the Honda dealership and being treated with disreprespect, I hurried back to the Mazda dealership and was assisted by Joshua Armstrong. I can honestly say that I have never had a more joyful experience buying a car than I did with Johsua. He was kind, considerate, patient and knowledgeable. After waffling on my decision to by a Mazda 3 4 door, I asked him about any another models that I might be qualified to buy. He checked the different models and came back with the perfect answer. The Mazda 3 5 door had everything I wanted and more for almost the same payment. I was thrilled so, not long before closing time, we went for a ride in a sporty RED Mazda3 5door!! About 15 minutes after returning, true to his word, I signed the paperwork and drove it home. The Mazda3 5 door is a truly amazing car! I've had so much fun driving it! Zoom Zoom! Joshua Armstrong made a believer out of me! Martie Rader More

If I could give them 6 stars, I would.. Wife and I recently bought a 2011 Mazda CX-7 from Nelson Mazda and had a great experience. We started at Alexander Mazda in Cool Springs and received HORRIBLE recently bought a 2011 Mazda CX-7 from Nelson Mazda and had a great experience. We started at Alexander Mazda in Cool Springs and received HORRIBLE service and a pathetic offer on our Mazda trade-in. Nate, Rob and everyone else at Nelson Mazda took care of us. We got the car we wanted, great financing (with an add-on warranty) AND a free lunch (they cater in on Saturdays)! Nate was beyond helpful, taking us for a couple great test-drives and then working with us to get a very fair deal on our trade and car purchase. Next time we need a new Mazda, we will be back. More