Nelson Mazda Murfreesboro

Kirk was very professional and followed up consistently. I appreciate someone who does what they say they will do. Although I did not purchase a car, I will contact him in the future when we are looking fo I appreciate someone who does what they say they will do. Although I did not purchase a car, I will contact him in the future when we are looking for another car. More

I have to say that this is the most friendly helpful dealership I have ever been to. They are compassionate and knowledgable and the most important thing is they dont play games with their customers. I dealership I have ever been to. They are compassionate and knowledgable and the most important thing is they dont play games with their customers. I would say I myself, my aunt and my mother both had the best experience here. JUST A WONDERFUL PLACE TO BUY A CAR AND THE BEST TEAM OF PEOPLE I HAVE EVER HAD THE PLEASURE OF TRADING WITH. EXCEPTIONAL More

This was the best car buying experience I have ever had!!! I left a voice message at the dealership on a Friday night. Al Henson called me back and the rest is history. I drove from Huntsville, AL th had!!! I left a voice message at the dealership on a Friday night. Al Henson called me back and the rest is history. I drove from Huntsville, AL the next day to look at a 2007 Mazda CX-9 that was priced "just right" online. After going for a test drive, I quickly decided to purchase the vehicle. I knew it wouldn't have stayed on the lot for long!!! Al answered all of my numerous questions without any problems and made the deal HASSLE FREE. I definitely plan to do business with Nelson Mazda in the future and I'm going to send all of my friends to AL HENSON!!! Jerry C. More

Everyone was very friendly. We came to look at a used vehicle, but it was sold minutes before our visit. Josh did a great job finding a similar model that happened to be new. The staff was very aware of vehicle, but it was sold minutes before our visit. Josh did a great job finding a similar model that happened to be new. The staff was very aware of the reason for our visit and worked well with us to get us home I'n the new vehicle. More

This Service center is a joke, Brought my wifes rx8 for This Service center is a joke, Brought my wifes rx8 for repair and I left with nothing but a headache and good story to share with my friends and fam This Service center is a joke, Brought my wifes rx8 for repair and I left with nothing but a headache and good story to share with my friends and family. Instead of invesgating or researching my complaint, all I got was an earfull of cant dos' and the privilage of watching what an unorginized service center looks like. As a former service advisor for General Motors and Ford/Lincoln/Mercury This center has a recipe for disaster. No rapport, no follow-ups, no service! To conclude this review, thier 20+ year veteran quoted me $1400+ to replace 4 plastic lines @ 11 hours labor! Drove stright to The other Mazda Dealership and had the service recall check done no charge, had the oil lines fixed for $120!!! Good Bye Nelson. Hello Cool Springs More

Just an overall good experience! No pushy salesmen. Mr. Dotson took the time to really listen to what I wanted out of my new vehicle. I actually had fun buying my new car. The whole process was pain free. Dotson took the time to really listen to what I wanted out of my new vehicle. I actually had fun buying my new car. The whole process was pain free. I had fun taking all the cars out for test drives. Thumbs up! More

When we first got to Nelson Mazda we were greeted almost immediately by Tony Suggs. He is a very nice man. He was very helpful and kept in touch with us about finding our perfect car. When we went back to s immediately by Tony Suggs. He is a very nice man. He was very helpful and kept in touch with us about finding our perfect car. When we went back to see about others we were introduced to Nate Phillips. Nate is awesome! We spent hours with him discussing options and there was never a dull moment. He was very honest and answered all of our questions so that we'd understand. When it came time to sign the paperwork Rob Trotter handled everything nicely. He explained all costs to us and made sure we understood everything we were signing. Even after we bought the car they have stayed in touch with us and have helped us with everything we've needed. We love Nelson Mazda Hickory Hollow and would recommend them to anyone. In the future we hope to buy all of our cars there. Our experience was amazing. We not only got a great deal on a car but struck up great friendships as well. More

By far the best overall car buying experience I've ever had! David Rashaad greeted us as soon as we pulled up and spent the WHOLE day securing financing for me, yet he always kept me informed as to what wa had! David Rashaad greeted us as soon as we pulled up and spent the WHOLE day securing financing for me, yet he always kept me informed as to what was going to happen. He went out of his way to make sure I got the car i wanted at the price I wanted. I will never be able to thank him enough! Outstanding,outstanding,outstanding!!! More

Friendly and well informed low pressure sales. Financing was easy and no pressure. Great rate provideded by dealership in in good time. Listened well to my concerns about the car I was contemplating purch was easy and no pressure. Great rate provideded by dealership in in good time. Listened well to my concerns about the car I was contemplating purchasing and provided answeres to all my questions. More

My father was looking for a 2010 Mazda CX9 and we found the one we purchased online. We drove from Evansville, IN to Antioch, TN on Saturday, 2/19/11 to purchase this vehicle. Robb Medonis had the vehicl the one we purchased online. We drove from Evansville, IN to Antioch, TN on Saturday, 2/19/11 to purchase this vehicle. Robb Medonis had the vehicle cleaned up and ready for us to drive home, which we did. We would definitely recommend this dealership to anyone! Everyone at the dealership were so friendly and helpful! They really made us feel at home even though we were 2 1/2 hours from home!!! Thank you again, Robb and Rob!!! The Russell Laymon family, Evansville, Indiana. More