Nelson Mazda Murfreesboro

Great I've came here twice for a car and they always have great coustmer service and they do there best to find a car and there nice employees. I've came here twice for a car and they always have great coustmer service and they do there best to find a car and there nice employees. More

Very thorough, patient, professional and honest. The values that Ben and this dealership demonstrated are to be commended. Everyone seemed genuniely friendly with warm welcomes. The test drive was The values that Ben and this dealership demonstrated are to be commended. Everyone seemed genuniely friendly with warm welcomes. The test drive was lengthy and comprehensive in a good way and the entire environment was no pressure from beginning to end. These people live out their values in the way they treat their customers. I appreciated their boldness with their values and ethics. They aren't afraid to be different as they are closed on Sunday and play uplifting music. The place was clean with a comfortable environment. Ben is the one to go to if you are looking for a vehicle. And when you leave you will have made a friend too. More

A great first impression of buying from dealers The staff was very helpful and were happy to answer any questions I had. This was my first time purchasing from a dealer and I was pleased to see that The staff was very helpful and were happy to answer any questions I had. This was my first time purchasing from a dealer and I was pleased to see that the process was much less complicated than I expected. I never felt that the staff was out for anything other than to see me get a vehicle I was happy with and could afford. I left happy and in the most comfortable car I have ever owned. More

recent purchase Bill and Randy were great to work with. You had the car we wanted and make us a great deal. will do business again when the time is right. very happy Bill and Randy were great to work with. You had the car we wanted and make us a great deal. will do business again when the time is right. very happy with her new car. More

Very trustworthy and friendly The salesman Ben was great and very patient, he spent the whole day working with us. Randy and Kenny were awesome as well. Where we were a little let The salesman Ben was great and very patient, he spent the whole day working with us. Randy and Kenny were awesome as well. Where we were a little let down at was when we were waiting on our counteroffer to be accepted, we were ushered into another room by the finance manager and was asked to start signing paperwork. We hadn't agreed to anything or been told what the final numbers were yet, even Kenny was a little surprised that we didn't know what our numbers were. We eventually agreed with the final numbers but would have liked some time to think it over before we were put into that position. Also we bought a fairly new car, it only had 15k miles on it, but did not receive complimentary services that usually come with car buying (i.e. full tank of gas and car detailed). Instead the car was a little dirty and the fuel tank was under half full. We were told that that the detail shop was closed for the day (understandable considering it was after 5pm on the fourth of July) and that fuel was for new car buyers. I have gotten both of these services anytime I have ever bought a car, even from a buy here-pay here. These are really minor complaints though in comparison with the service we received but useful criticism if you want the car buying experience to be truly exceptional. More

GREAT BUYING EXPERIENCE FROM THE MOMENT WE WENT IN THE DOOR WE WERE TREATED VERY FRIENDLY BY THE STAFF AND THERE WAS NEVER ANY HIGH PRESSURE SALES TACTICS. FROM THE MOMENT WE WENT IN THE DOOR WE WERE TREATED VERY FRIENDLY BY THE STAFF AND THERE WAS NEVER ANY HIGH PRESSURE SALES TACTICS. More

purchasing new car This was the first time I bought a car from a major dealership, and the service was amazing! The employees were friendly. And Ben was amazing. Never t This was the first time I bought a car from a major dealership, and the service was amazing! The employees were friendly. And Ben was amazing. Never thought getting a 2015 car would be so hassle free! Thank you guys so much! More

purchasing car My husband and I looking for a 2nd vehicle for several months shopping around comparing prices .We kept coming back to Nelson Mazda.Great prices and My husband and I looking for a 2nd vehicle for several months shopping around comparing prices .We kept coming back to Nelson Mazda.Great prices and friendly staff especially Ben and all the other team members. More

Treated like family! Customer focused, extremely pleasant sales experience. I wish I could transplant Ben to the Tampa area where I live! My daughter had literally, that Customer focused, extremely pleasant sales experience. I wish I could transplant Ben to the Tampa area where I live! My daughter had literally, that day, moved to the Nashville area and I went with her to purchase a car (her first time purchasing on her own). She was treated very well, was not pressured, and Ben was patient beyond belief. Highly recommend! My daughter also worked with Al to fixed a minor issue with the vehicle and everything was handled very much to my (and her) satisfaction. More

Never knew car salesmen could be so nice!!! I had a wonderful experience at Nelson Mazda. My budget was between 4-8k and I didn't know too much about cars and I was also in a hurry because I'm m I had a wonderful experience at Nelson Mazda. My budget was between 4-8k and I didn't know too much about cars and I was also in a hurry because I'm moving and starting school really soon. Needless to say, I walked in a little stressed out and wary of being ripped off or feeling uninformed, but Ben immediately reassured me that everything would be okay. He really got to know what my specific needs were and what would work for me. As soon as I saw the red Toyota Matrix, I thought, yes this will be perfect for me. If I am in Nashville by the time I get a new car I will definitely visit Nelson Mazda and seek Ben's awesome help again. More