Nelson Mazda Murfreesboro

Greatest customer service experience EVER Absolutely elated with my purchase, more so with unbelievable customer service, Ben and the staff were dared to get the payments to my wife's (busines Absolutely elated with my purchase, more so with unbelievable customer service, Ben and the staff were dared to get the payments to my wife's (business mgr.) budget, after she shot down any chance of doing so, especially having a chapter 13 discharged 8 months ago expectations were met or exceeded, Ben was outstanding accommodating the most fowl weather happening. Anyone interested in another vehicle will be pointed to this dealership. More

The Best Dealership Hands Down All dealerships could learn a lot from this dealership. From start to finish first class all the way. Normally you expect as soon as you walk into a All dealerships could learn a lot from this dealership. From start to finish first class all the way. Normally you expect as soon as you walk into a dealership the pressure to buy or hurry up begins. Not there it is simple tell me what you need and we will do it. Not even knowing who I was or what I was there for I was met outside asking if I would like something to drink. This is an outstanding place to go. Me being a Christian man and a big believer of God was totally surprised at this place because the whole place was centered around this. They where even playing gospel music tell me where in car dealership can you find this. Tom was more than amazing we shared stories about our faith and daily lives. It felt like I was talking to a best friend so much I didn't want to leave. I will tell you this there no dealership anywhere that will spend the time with you or make you feel more at home than this place. More

Needed something fast My old Saturn finally died on me. I didn't want to spend money getting her fixed so I began to look at buying another car. I did not want to go to a My old Saturn finally died on me. I didn't want to spend money getting her fixed so I began to look at buying another car. I did not want to go to a "buy here pay here" plus I knew Nelson Mazda had excellent reviews for their customer service. I checked online for cars that looked like they would be in my budget. A young lady name Nicole contacted me right away when I had placed a request about a Chevy I was interested in. She set up an appointment for me to come in and look at the vehicle. I was beyond impressed already. I went in the following morning with one thought in mind. "If these payments aren't what I need I walk away". I was greeted when I walked in by Manager Al Henson. He proceeded to introduce me to one of his sales staff, Elijah Taylor. Me and Mr. Taylor went over to his cubicle and got down to car business. I told Elijah what payments I needed. I said I was not here to waste my time or theirs. We did the paperwork and within a few minutes they had numbers for me: $223 a month at the most. I said that this was acceptable and that we could proceed. Me and Elijah went on a test drive that was quick but efficient. I told him that the car was practical but I wasn't in love with it. I new that the car was perfect for what I needed for me and my family. I agreed that if they cleaned it up and fixed the yellowed headlight I would buy it. We finished up with more paperwork so everything was in the hands of Careginal, finance manager who finalized all the paperwork. My payments ended up being $190 so SWEET! This is an amazing dealership I would recommend anyone to come here and deal with Nelson Mazda. I'm a new customer and probably will be one for as long as I am in Tennessee. More

Only Shop for New/Used Vehicles Here Great experience. We went everywhere looking for a vehicle. This place was great. No pressure, friendly and fast. Will always go here fist. Thanks eve Great experience. We went everywhere looking for a vehicle. This place was great. No pressure, friendly and fast. Will always go here fist. Thanks everyone for keeping us in budget. More

Very good experience Had a little money saved up, was thinking I'd need a new (used) car when I brought my old car in. Ben made the process informative, explaining the ve Had a little money saved up, was thinking I'd need a new (used) car when I brought my old car in. Ben made the process informative, explaining the vehicles that were available and which ones fit my financing. The test drives were great, and I got a great car. More

Amazing experience! Wow, this dealership and their employees are phenomenal! Truly! Vince my sales rep was fantastic! He was very knowledgeable in the truck I wanted. He Wow, this dealership and their employees are phenomenal! Truly! Vince my sales rep was fantastic! He was very knowledgeable in the truck I wanted. He found one at a perfect price! And didn't stop working until I got approved! He went above and beyond! I've never felt so valued as a customer before and I was treated like family! Everyone from the finance manager to the services guys to the sales people everyone was amazing. I will be back for my next vehicle! More

Vince Johnson and Steve Restivo Vince was my salesman, and let me tell you amazing. I am not sure what amazed me more his personality or vehicle knowledge. He made the experience fan Vince was my salesman, and let me tell you amazing. I am not sure what amazed me more his personality or vehicle knowledge. He made the experience fantastic. My mind was blown at the greatness of this man. Let's move onto Steve, he too was just fantastic. He worked with My situation and found a solution at every turn. These people care, and I believe honestly they care about their customers. More

Good experience Ben M was very generous and let me work through the vehicle buying decision. Seems a lot of good people work at this dealer and it shows. Ben M was very generous and let me work through the vehicle buying decision. Seems a lot of good people work at this dealer and it shows. More

awesome experience No pressure sales team very detail oriented nice friendly staff made my buying experience wonderful the price point for the car was a very reasonable No pressure sales team very detail oriented nice friendly staff made my buying experience wonderful the price point for the car was a very reasonable More