Nelson Mazda Murfreesboro

My experience at Nelson Mazda was fantastic. The entire team was wonderful to work with and went out of their way to make sure I was well taken care of. The purchasing process was very smooth and because team was wonderful to work with and went out of their way to make sure I was well taken care of. The purchasing process was very smooth and because of the team at Nelson, I was able to get exactly what I wanted. This is a wonderful dealership with an incredible team of people. I highly recommend Nelson Mazda! More

Nelson Mazda did a great job of hearing the price I needed to purchase my vehicle and they went ahead and reached that number for me.They were friendly and did a great job of taking care of all my need needed to purchase my vehicle and they went ahead and reached that number for me.They were friendly and did a great job of taking care of all my needs while I was there. I would definitely recommend them to others. More

Everyone was very friendly and easy to work with. The process was smooth, low stress, and I did not feel any pressure from the sales. They were very attentive to my needs. I will definitely recommend thi process was smooth, low stress, and I did not feel any pressure from the sales. They were very attentive to my needs. I will definitely recommend this dealership to friends and family. More

First I would like to say that I own a Mazda Miata and absolutely love my car. My husband started doing research on the Mazda 3 and fell in love with it. We went to the downtown Mazda dealer but they didn absolutely love my car. My husband started doing research on the Mazda 3 and fell in love with it. We went to the downtown Mazda dealer but they didn't have the hatch back in stock and didn't know when one would be in. A couple of days later we went to the Hickory Hollow Mazda dealer and they did have one we could test drive. They also found one that could be shipped to them (My husband had to have the red one with black interior). We made the purchase on President's Day and they actually let my husband drive his truck (which he was trading in) home because it would take a few days for the car to get to them. My husband did not want them to drive the car to Hickory Hollow, he insisted it be trucked in. They called us a few days later and said the car was there and we picked it up on a Saturday. My husband was like a little boy with a new toy, he was so happy. The only hiccup we had was the open door light would not go off. He called the dealer and got the technician who told him that was a warranty problem and my husband started to panic, thinking that any small problem would be a major problem. After several angry calls from him we discovered that the hatch back has to be firmly closed for the light to go off. I would just like to say that Al and his whole team showed patience and courtesy through this whole ordeal and that this was never their fault. Aaron (our salesman) was very new but extremely knowledgeable and helpful. I believe he's found his niche. I would highly recommend this dealership and encourage anyone to do business with them. More

UPDATE: I recently purchased a Mazda3 from Nelson Mazda Hickory Hollow and had an unsatisfactory experience. After notifying the appropriate management the issue was resolved today, 3/12/14, to my satisfa Hickory Hollow and had an unsatisfactory experience. After notifying the appropriate management the issue was resolved today, 3/12/14, to my satisfaction. More

The moment I spoke with the sales rep I felt that he was going to make sure that I was approved for a car even tough my credit wasn't so good. let's just say a couple days later I drove off their lot with a going to make sure that I was approved for a car even tough my credit wasn't so good. let's just say a couple days later I drove off their lot with a nice car!!! Great gas milege & an affordable car payment!!! I would highly recommend this dealership. Thanks to everyone at Nelson Mazda and especially product specialist Tom Chanthavong!!!!! More

we owned a 2008 mazda 5 and wanted a smaller car with better millage. tom greeted us at the door as we came in and went right to work to help us find the right car we wanted. we didn't get the color we better millage. tom greeted us at the door as we came in and went right to work to help us find the right car we wanted. we didn't get the color we wanted ,but the color we got is beautiful, I love it. tom was very helpful in getting what we wanted on the car. such a very nice guy with a great smile. so glad we came back to mazda its a great car. we gave the top rating because mazda is a great car,i would not buy anything else. the manager and every one there was so very nice. offered us coffee or water. we had to come back the next day for the car as it was at another dealership ,but we didn't mind as we wanted the car. they felt bad because we had to come back and was so sorry they didn't have the car there, but we were ok with that. we had an appointment to have the low jack put on the car today but the people who was to put it on said they didn't know about the app. so we have to come back tomorrow to have it done. but that's ok its not their fault things happen and you just go on from there. all will be better tomorrow. so thanks to a great sales person and all who work at this dealership we had a great time and laughted a lot. this dealership is the best and I will tell everyone I know who wants to buy a car to come there, even if they are not looking right now threy can keep this dealership in mind ,and tell everyone they know about it also. thank you so much. carol deneen More

We were so happy with our experience with Nelson Mazda. I can't say enough about how nice, courteous and professional everyone was to us. We love our Mazda CX-9 and we love the people at Nelson Mazda. I can't say enough about how nice, courteous and professional everyone was to us. We love our Mazda CX-9 and we love the people at Nelson Mazda. More

Tom and company went the extra mile to make sure my car buying experience was low stress and catered to my needs. They worked with me on providing a financing solution that minimized total cost of ownersh buying experience was low stress and catered to my needs. They worked with me on providing a financing solution that minimized total cost of ownership and let me test drive at my leisure in order to make sure I found the right vehicle. I would recommend this dealership to anyone considering a new Mazda. Test drive the new Mazda 6... It is awesome! More