Nelson Mazda Murfreesboro

Straightforward sales process. One price, upfront. I had already done the research and knew that it was a fair price. No dealer add-on features, to muddy-up the sale price and vehicle value. Very helpful cl already done the research and knew that it was a fair price. No dealer add-on features, to muddy-up the sale price and vehicle value. Very helpful client advisor, not a sales guy. More

But buying experience was great.... Friendly staff..Love my car 2021 Mazda 3 2.5 turbo wicked!... All the tech that you would want.. interior excellent my car 2021 Mazda 3 2.5 turbo wicked!... All the tech that you would want.. interior excellent More

Great experience! Our sales associate, Sean was very friendly & extremely knowledgeable throughout the whole process! Would highly recommend Sean to anyone looking for a seamless, haggle free experience friendly & extremely knowledgeable throughout the whole process! Would highly recommend Sean to anyone looking for a seamless, haggle free experience. More

What a wonderful place to service my Mazda. I am met with a smile, checked up on , informed of what was going on and what should be done and am quickly out the door. Love this place with a smile, checked up on , informed of what was going on and what should be done and am quickly out the door. Love this place More

We enjoyed our visit. But things fell apart with communication and we cancelled our transaction. We waited and were told a specific day for delivery but nothing happened and no one called. communication and we cancelled our transaction. We waited and were told a specific day for delivery but nothing happened and no one called. More

I live in GA so I needed someone who really knew the car, who was responsive with my questions and who was completely candid and detailed about the car's condition and imperfections. I got none of these thin who was responsive with my questions and who was completely candid and detailed about the car's condition and imperfections. I got none of these things. He was obviously inexperienced and did not know the model well; He did not get back with me for sometimes days; he could never immediately answer questions; he told me a part that was missing was an accessory when it was not - it was a standard part. HE NEVER TOOK CHARGE ON MY BEHALF! I finally skipped over him to talk to the manager instead. This was not a great car buying experience and I am still waiting for my title from a car purchase on 12/9. More

The closing paperwork was beyond irritating. When you are paying for a vehicle at closing, you shouldn’t have to read through a bunch of words that pertain to financing. Otherwise good experience. paying for a vehicle at closing, you shouldn’t have to read through a bunch of words that pertain to financing. Otherwise good experience. More

Bought Toyota Tundra check engine light not fixed. Also after only putting little over 200 miles on vehicle transmission is slipping. Do not believe they stand by vehicle. Vehicle cannot pass an emission t after only putting little over 200 miles on vehicle transmission is slipping. Do not believe they stand by vehicle. Vehicle cannot pass an emission test will never use there services or sales again. No call after complaint. More

The staff is always so friendly! Zach is so awesome and very helpful when it came to figuring out what I needed For my car. very helpful when it came to figuring out what I needed For my car. More

Love these guys. Always friendly. Always efficient. Nelson Mazda Murfreesboro is literally part of our family. I buy all of my cars and have them serviced there and have loved every minute of it. Nelson Mazda Murfreesboro is literally part of our family. I buy all of my cars and have them serviced there and have loved every minute of it. More