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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

November 17, 2020

Sean was the best! He was so helpful in guiding me with my trade in. He showed me all about the new vehicle and helped me understand the numbers for my purchase. More

by Meganhamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Megan, Thank you so much for your wonderful review! We are thrilled that Sean had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nelson Mazda Murfreesboro!

November 17, 2020

Had a fantastic experience with Connor Anderson at Nelson Mazda Murfreesboro. I was in a time crunch to surprise my wife with a CX-30 for her birthday. He was efficient, knowledgeable, enthusiastic and gre More

by ingraha3
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Connor could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 17, 2020

Everyone at Nelson Mazda is always professional and they explain things well during my service visits! My recent maintenance visit took less time than expected. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe in the Service Dept
Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro. Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!

November 16, 2020

Beware.Bought yukon 10-31.Needed to return due to roaring noise.Communication & Cust Service terrible. They kept new one a week with no communication to “check” the problem. To their benefit exceeded the 3 d More

by danielle.spence33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel, Charlie Wood
Nov 16, 2020 -

Nelson Mazda Murfreesboro responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to Randy Dismang, GM directly. Direct number is 615-473-0386.

Nov 17, 2020 -

danielle.spence33 responded

Is there an email address? I’ve been instructed to have all forms of communication documented.

Nov 17, 2020 -

Nelson Mazda Murfreesboro responded

rdismang@nelsonmazda.com

Nov 17, 2020 -

danielle.spence33 responded

You can let him know an email has been sent if you wish to do so

Dec 02, 2020 -

Nelson Mazda Murfreesboro responded

A manager will be in contact.

November 16, 2020

Very professional and courtesy dealership to do business with. The process was simple and quick. We will definitely be doing business here again for our next vehicles. More

by mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Liz Roche
Nov 16, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Nelson Mazda Murfreesboro are glad to have you as a customer.

November 12, 2020

I took my car in to have a flat tire fixed. The tire was fixed and they washed my car and I was on my way More

by Luis Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett, Randy Dismang
Nov 12, 2020 -

Nelson Mazda Murfreesboro responded

Luis, Thanks for sharing your thoughts about your service experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

November 08, 2020

We were pleased with and impressed with Sean,Daniel, and the business manager. They dealt with us fairly and squarely. 0utstanding service in every way. More

by Doctor John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
Nov 09, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2020

Clean shop, fast service, friendly atmosphere & great work by service advisor plus mechanic. This us the only place I’ll bring my Mazda 6 to fit service. More

by RMORSE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Nov 05, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

November 04, 2020

Lonnie is awesome in the service department we were very satisfied with how we were treated and the service on our car we definitely will be back if our car needs any services More

by kemphollysue1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 05, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We are happy to hear that Lonnie was so helpful. Thank you for choosing Nelson Mazda Murfreesboro. We look forward to having you as one of our valued customers for many more years to come!

November 02, 2020

Your service department went out if they way to help us out. When they learned of a death in my family. We are so thankful for the help they gave us. I’m planning on paying it forward as soon as I can. More

by KRUSE41396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe at the service desk, Zach Puckett
Nov 02, 2020 -

Nelson Mazda Murfreesboro responded

Hello, Thank you so much for your kind words and we are so sorry for your loss. We are pleased to know we helped make this difficult time a bit less stressful. Come back soon if there's anything else that Nelson Mazda Murfreesboro Team can assist you with!

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