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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

November 02, 2020

One of the things that I note is that the " Service Dept." of Nelson Mazda in Murfreesboro knows that customer service begins After the sale is made. So bought my car in April, and the service begins w More

by rustic32819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bican/ and tech was Jeremy Goodman
Nov 02, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 01, 2020

Great dealership and salesman for our new Mazda3. Knowledgeable and helpful without being pushy, and helped us review options. Simple paperwork process compared to our other car purchases. More

by Jgordon360
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Nov 02, 2020 -

Nelson Mazda Murfreesboro responded

Here at Nelson Mazda Murfreesboro, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 01, 2020

Liz was great. An awesome experience! Love my new car too. We'll do more business with Nelson Mazda in the future. Yes, car buying can be a great experience. More

by vmarie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Roche
Nov 02, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback regarding your sales experience with Liz and our sales team!

October 29, 2020

Great overall experience from the moment I walked in until the day I drove my new CX 5 home. I would highly recommend Nelson Mazda in Murfreesboro More

by MICHELLE00013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Sean Turner, Liz Roche
Oct 29, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much, Michelle, for choosing Nelson Mazda Murfreesboro! Congrats on your new purchase, and let us know if we can be of any more assistance!

October 28, 2020

Professional outstanding service. I trust Nelson Mazda to go above and beyond to address any issues that I have with my vehicle.,Zach was awesome! More

by collinsrt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett, Josh Hernandez
Oct 29, 2020 -

Nelson Mazda Murfreesboro responded

It's great to hear that Zach was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

October 28, 2020

I had a great experience at Nelson Mazda. The no haggle price was the reason for choosing the dealership but my sales agent Daniel sealed the deal for my purchase. My experience was easy and stress free. I More

by susand81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Oct 28, 2020 -

Nelson Mazda Murfreesboro responded

It's great to hear that Daniel was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

October 27, 2020

They were wonderful to work with. As a young female with limited knowledge of cars, it’s hard to find a dealership where I feel comfortable and know I’m not getting a bad deal. I felt cared for my entire ti More

by gordonelizabeth615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Turner
Oct 27, 2020 -

Nelson Mazda Murfreesboro responded

It's fantastic to hear, Elizabeth, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nelson Mazda Murfreesboro!

October 26, 2020

I was met immediately and always with a smile. I was updated on the issue and informed of what they did. it is truly a pleasure to come to this store. More

by CJDCJD58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Randy Dismang
Oct 26, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Randy, Lonnie, and our team, and we look forward to working with you again.

October 25, 2020

We bought our used cx-5 at the dealership and loved our experience. Great customer service and warranty, would buy a car there anytime again! More

by Fabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel, Joseph Leming
Oct 26, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your thoughts on working with our team, Fabi! We're glad to hear we delivered such a great experience! We hope you enjoy your cx-5! Please reach out if you need anything.

October 22, 2020

All the men at the service counter are super nice and pleasant to talk to.Answer all questions and concerns that I had.Keep up the good work! More

by Danyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett, Joseph Bican
Oct 22, 2020 -

Nelson Mazda Murfreesboro responded

Hi Danyle, Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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