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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

October 02, 2020

Service is good, but it seem to take a long time to check out from the time your car is pulled up front after work is completed More

by RKKOSKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Zach Puckett
Oct 02, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

September 30, 2020

This was my easiest car buying experience so far! Connor was super helpful and a pleasure to work with. The service department is making sure the interior of our new used car is up to our expectations. Upda More

by Holden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Sep 30, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

September 30, 2020

Great customer service and great maintenance checkup! Very easy to make appointment. Communication was great. Very easy to drop car off and also to pick up. More

by melissa.davis9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Zach Puckett, Allen Morse
Sep 30, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

September 29, 2020

everyone here made the entire experience as easy as it could be. Connor took care of all of my questions and concerns, and the service and detail department made sure my used car was as good as new before More

by clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Connor Anderson
Sep 30, 2020 -

Nelson Mazda Murfreesboro responded

Clara, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Connor met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

September 27, 2020

Wasn't the best experience I've had. I've had alot better, they are very understaffed and only one person working, nothing that was recommended in my video was told to me in person, only when I got ho More

by Crash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Zach Puckett, Allen Morse
Sep 28, 2020 -

Nelson Mazda Murfreesboro responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention and continuing to be a" loyal customer", and if you'd be willing to give us some more detail?

September 26, 2020

It was a great experience!!!! The sales people didn't try to pressure you, and they were really helpful!!!! Thank you so very much!!!! 👍👍Love my new 2020 Mazda 6!!!! More

by michaeld2972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel at nelson mazda in murfreesboro tn., Joseph Leming
Sep 27, 2020 -

Nelson Mazda Murfreesboro responded

Michael, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2020 Mazda 6!

September 23, 2020

Everything was amazing, l look forward to my service center visits because they always take care of my needs and are always professional. Thanks for making this a great experience More

by dcardwelljr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Zach Puckett, Allen Morse
Sep 23, 2020 -

Nelson Mazda Murfreesboro responded

Hello, It's great to hear that Allen, Lindsey, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

September 23, 2020

My older Mazda drives like a dream thanks to quality Mazda parts and knowledgeable mechanics. I took my car in for recall service and received a complimentary inspection. After finding everything fina More

by B. Matlock
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Zach Puckett
Sep 23, 2020 -

Nelson Mazda Murfreesboro responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lindsey, Zach, and our team, and we look forward to working with you again.

September 15, 2020

Adam works like a real professional. Communication with him were quick and cleared. The best thing is that the final price was lower than the one as negotiated. 100% trustworthy. More

by KIL-HYUN YANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Wood, Daniel Spraggins, Adam Taylor
Sep 15, 2020 -

Nelson Mazda Murfreesboro responded

Kil-Hyun, Thank you for taking the time to share your thoughts on working with Adam and our team. We're glad to hear we delivered such a great experience!

September 13, 2020

Love the friendly atmosphere there. Definitely know their products Very good selection to chose from. They were also very COVID conscience which was appreciated. Will be returning in a few years to update my More

by LIANEAUPPERLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Tom Crossnoe, Randy Dismang, Deah Williams
Sep 14, 2020 -

Nelson Mazda Murfreesboro responded

Liane, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deah, Tom, and our team, and we look forward to working with you again.

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