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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

July 11, 2020

I only made a phone call about one of the rear view mirrors that was pushed way back. I was afraid I would break it by forcing it back in place. Was assured it wouldn’t... so I was able to get it bac More

by cmsa57
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Jul 13, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2020

Outstanding service I was greeted immediately. I didn't have to wait long. I got to drive the car by myself and no one ever made me feel pressured to buy. I also lik More

by fdemos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tevin Jones
Jul 06, 2020 -

Nelson Mazda Murfreesboro responded

Here at Nelson Mazda Murfreesboro, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

July 02, 2020

Everyone and Everything was conducted professionally. I will return again in the near future. The service provided was very thorough and top- notch.Thanks you More

by Sweetstewart65
Recommend Dealer
Yes
Employees Worked With
Zach Puckett, Allen Morse
Jul 03, 2020 -

Nelson Mazda Murfreesboro responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nelson Mazda Murfreesboro.

July 02, 2020

They took care of a problem with the car which took longer than expected so they gave us a loaner car for the week we were going out of town for vacation. Five Stars in my opinion! More

by wmstockar
Recommend Dealer
Yes
Employees Worked With
Deah Williams
Jul 03, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2020

Fast and clean service. Very kind people, if I need to make service again during my visit to Murfreesboro, I definitely go back again. Really nice place More

by Roger
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jul 03, 2020 -

Nelson Mazda Murfreesboro responded

Thanks, Roger, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nelson Mazda Murfreesboro, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2020

The staff at Nelson Mazda always make a point to be friendly and accommodating to me when I come in for service. They are very knowledgeable and very honest with me about my options. The video that y More

by melissajackson214
Recommend Dealer
Yes
Employees Worked With
Zach Puckett, Gary DeMarco
Jul 01, 2020 -

Nelson Mazda Murfreesboro responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 29, 2020

I had an awesome experience! Daniel was friendly and helped me find exactly what I wanted. The whole process was extremely efficient. I will definitely be recommending this place. More

by lalex104
Recommend Dealer
Yes
Employees Worked With
Daniel, Joseph Leming, Tevin Jones
Jul 01, 2020 -

Nelson Mazda Murfreesboro responded

Thank you so much for choosing Nelson Mazda Murfreesboro! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

June 26, 2020

Service department is always courteous and efficient. I appreciate that my appointment time is respected and no service is performed until I am consulted. I also like that the service department will tell More

by francesfederici
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Zach Puckett, Allen Morse
Jun 28, 2020 -

Nelson Mazda Murfreesboro responded

Frances, It's great to hear that Allen, Lindsey, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nelson Mazda Murfreesboro!

June 26, 2020

Great service. Love the video info from the techs, and of course, Lonnie is the best. He’s kind-hearted and patient, and takes care of my car like it was his own. More

by LYSA.RIGO
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Jun 26, 2020 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Lonnie and the team, and we look forward to working with you again.

June 26, 2020

Awesome! Everyone was so tentative they made sure that i knew everything that my car needed done I have a KIA and that's where i usually go but i can honestly More

by kendra.williams1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Taylor, Lindsey Notgrass, Tom Crossnoe, Lonnie Stevens, Zach Puckett, Allen Morse, Randy Dismang, Andy Evinger
Jun 26, 2020 -

Nelson Mazda Murfreesboro responded

Thank you, Kendra! We truly appreciate your business and our team looks forward to serving you again soon!

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