Nelson Mazda Norman
Norman, OK
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Excellent, easy process! This dealership is 180 degrees from the local dealership I initially dealt with for the purchase of our 2015 CX-5.. Instead of an opaque process it wa This dealership is 180 degrees from the local dealership I initially dealt with for the purchase of our 2015 CX-5.. Instead of an opaque process it was open, honest, and very low-pressure. I knew exactly what i wanted and a fair price for it, and Reynolds (specifically Steve Adams in sales and Ed Rider in Finance) made the process as easy as possible. I am from out of the area (about 2 hours away) and after the experience i had locally, it was definitely worth driving here. Most of the process was done over phone/email so just had to inspect/sign when we arrived. Will definitely buy future Mazda, Ford, Lincoln, etc vehicles from here in the future. More
Great car, great experience! I just went in for a test drive but I loved the car and they made me a great deal! I am an avid car enthusiast and have always been a Mazda fan. In I just went in for a test drive but I loved the car and they made me a great deal! I am an avid car enthusiast and have always been a Mazda fan. In recent years as other enthusiast cars have evolved into overweight computer controlled luxury barges, Mazda has stayed true to the old sports car maxim, "take away weight and add lightness". My new Mazda6 is much more of a true "drivers car" than the fancy European car I traded off. And the fuel economy is incredible! I'll be back when the 2016 Miata's come in next summer! More
purchase of 2015 Miata I did some internet research looking for the exact Miata that I wanted to buy. Reynolds had in stock what I wanted down to the color, equipment, type I did some internet research looking for the exact Miata that I wanted to buy. Reynolds had in stock what I wanted down to the color, equipment, type of convertible, etc. Steve Adams contacted me, we scheduled an appointment for me to drive the car, and that was it. I knew it was the car for me and Steve was so nice and friendly and funny. We hit it off great. We made a deal and I drove my new car home the next day. I love it! I would definitely buy another vehicle from this dealership. It was a very pleasant car buying experience. Even though I live in northwest Oklahoma City, I will take my Miata there for service because of the positive sales experience and because I believe in the dealer servicing the car. I can't say enough nice things about my experience with Reynolds Mazda! More
Purchase Didn't include a full tank of gas when we purchased the vehicle. The sales person was very friendly but when we said something about the gas they didn Didn't include a full tank of gas when we purchased the vehicle. The sales person was very friendly but when we said something about the gas they didn't offer to correct the situation. More
These guys are the best!!! I had been looking for a car for over a month; I had been dealing with salesmen that were only trying to scam me, then I called Reynolds. I mostly spo I had been looking for a car for over a month; I had been dealing with salesmen that were only trying to scam me, then I called Reynolds. I mostly spoke to James Tippet, who is so nice that he offered to come help me out when I had a blowout on the way to test drive one of his cars, wow! He helped me get the price I wanted, he joked around with us, and overall left me completely satisfied! You can tell he prides himself in his awesome customer service. Our meeting was short, sweet, and as painless as possible. They even threw in some extra detailing for me! So thanks James, you're 10/10! More
Wonderful car-buying experience Overall my experience with Reynolds Mazda was excellent. I was in a car accident in which my car had been totaled and needed to buy a new car fairly Overall my experience with Reynolds Mazda was excellent. I was in a car accident in which my car had been totaled and needed to buy a new car fairly quickly. I worked with Joe and he was incredibly nice and answered all of my questions with regard to the CX-5. I appreciated how friendly and warm everyone is at the dealership and also that there was no pressure at all with regard to buying a car. My experience with the paperwork and financing went really smooth and I appreciated how Joe took the time to show me all the features of my car and to get it set up for me. They really go above and beyond to take care of their customers and I highly recommend Reynolds Mazda!! More
best experience ever I bought my first new car in years this week I dealt with Cody Boggess, James Tippet and Ed Rider it was absolutely the best experience I have ever h I bought my first new car in years this week I dealt with Cody Boggess, James Tippet and Ed Rider it was absolutely the best experience I have ever had. They were all very helpful and informative didn't make me feel pressured in any way and I loved the way they treated me. I will highly recommended this dealer to all my friends and family More
Awesome experience I wasn't sure how it would be, never dealing with Reynolds in any way. I must say that in all my years for buying vehicles this by far, was the best I wasn't sure how it would be, never dealing with Reynolds in any way. I must say that in all my years for buying vehicles this by far, was the best. James Tippett made our experience at Reynolds Mazda a great one. we explained to him that we didn't really want to be there all day and and that was all he needed to hear. compared to the usual 5 hours of painstaking dealings with dealerships, James made this one short and pleasant. Thank you James......we love our car!! More
A Pleasant Experience Our experience with Reynolds Mazda was a very good one. We quickly agreed on a fair price, found the customer service very helpful, and had no trouble Our experience with Reynolds Mazda was a very good one. We quickly agreed on a fair price, found the customer service very helpful, and had no trouble with any paperwork. All our questions were quickly addressed. We felt valued by the dealership and were very happy to have encountered no surprises, which can be all too common in the car-buying process. I'd recommend doing business with the folks at Reynolds Mazda! More
new car buying experience this was the easiest and quickest deal I have ever made on a new car purchase. Salesman was great didn't waste my time, he listened to my request and this was the easiest and quickest deal I have ever made on a new car purchase. Salesman was great didn't waste my time, he listened to my request and made me a good deal. More




