Nelson Nissan in Broken Arrow

staff is great Everyone was professional, friendly and did well in communicating problem and proposed solution. They clearly communicated time needed to complete wor Everyone was professional, friendly and did well in communicating problem and proposed solution. They clearly communicated time needed to complete work and our car was done in timeframe promised. More

Waited to make our dreams come true! I would recommend this dealer to anyone who needs a patient understanding, willing to work with you, customer led car buying experience. They were fan I would recommend this dealer to anyone who needs a patient understanding, willing to work with you, customer led car buying experience. They were fantastic!! We had a terrible day and were needing a nice dependable vehicle to use for caregiving reasons and boy did they deliver! We couldn't get there like we had arranged in fact it was so late by the time things worked out they were almost ready to close but they stayed and waited patiently for us to get there. We thought they would by upset but they were so kind. Grant walked us through the vehicle and showed us everything. He even took us on a test drive like we had all the time in the world to make this decision. Even doing the financial part was made enjoyable when we got the privilege to work with Daniel. The whole process was Smith and fulfilling. That was the dream but more than anything Megan helped us every step of the way from issues with the vehicle to the prices to info on getting a warranty. I never felt in better hands. Thanks for all the assist!!! More

Excellent service very courtesy service crew Very professional group of service personnel. Service department set the mood of how this Recall Service would go especially due to me visiting the ar Very professional group of service personnel. Service department set the mood of how this Recall Service would go especially due to me visiting the area for business. Service was excellent, will definitely return if I need service again while in town More

Personalized experience Nelson Nissan made the customer experience great when purchasing a new car! Suzy and Rob were very personable and really helped to make the best out o Nelson Nissan made the customer experience great when purchasing a new car! Suzy and Rob were very personable and really helped to make the best out of my not so best situation. Special thanks to Rob More

Excellent experience! My sales person (Christian) was excellent. Every conversation was done openly and upfront. This was definitely my best car purchase experience hands My sales person (Christian) was excellent. Every conversation was done openly and upfront. This was definitely my best car purchase experience hands down. So good that my next car will be coming from there too. More

RUDE MECHANIC!!!! I WILL NEVER RECOMMEND ANYONE TO GET SERVICE WORK DONE AT THIS LOCATION. THERE WAS A MIS COMMUNICATION WITH MY A/C GETTING FIXED. I ASKED THEM TO CHEC I WILL NEVER RECOMMEND ANYONE TO GET SERVICE WORK DONE AT THIS LOCATION. THERE WAS A MIS COMMUNICATION WITH MY A/C GETTING FIXED. I ASKED THEM TO CHECK MY A/C AND SAID I BELIEVE IT WAS THE BLOWER BUT WASNT SURE TO PLEASE CHECK IT. I PAID FOR THE SERVICE AND GOT IN MY CAR AND THE A/C WASN'T WORKING STILL. I WENT BACK INSIDE AND TOLD THEM IT WASNT WORKING...THE TECH AND SERVICE MGR ALONG WITH THE MECHANIC CAME OUT TO LOOK AT IT. THE TECH OFFERED TO LET ME KEEP THE LOANER WHILE THEY FIX WHAT WAS WRONG. BUT THE MGR SAID NO.I WAS UPSET BUT I NEVER RAISED MY VOICE I JUST WANTED TO KNOW WHY IT WASN'T FIXED. THE MECHANIC LOOKED AT ME VERY ANGRILY AND SPOKE VERY RUDE TO ME IN FRONT OF HIS MGR AND TECH.AT THIS POINT I DIDNT LIKE HOW HE SPOKE TO ME AND THE MGR DIDN'T SAY ANYTHING TO HIM ABOUT HOW HE WAS RUDE TO ME. THE MGR DID GIVE ME MY MONEY BACK AND TOLD ME THEY COULDN'T FIX IT BECAUSE THEY DIDN'T MAKE THE A/C CONTROL HEAD ANYMORE. More

Good customer service I like their service Jeff got me in an out I would recommend Nelson Nissan. When I went to purchase a used car I drove away in a 2017 I was speechles I like their service Jeff got me in an out I would recommend Nelson Nissan. When I went to purchase a used car I drove away in a 2017 I was speechless. Go to Nelson Nissan More

Thanks James Harper James was very helpful and eager to assist in any way he could. Very easy transaction. Happy with the experience. Staff was very nice in general. James was very helpful and eager to assist in any way he could. Very easy transaction. Happy with the experience. Staff was very nice in general. More

Awesome experience I had an awesome experience purchasing my new vehicle from Nelson Nissan. After researching the different Nissan Dealershiips, Nelson Nissan was will I had an awesome experience purchasing my new vehicle from Nelson Nissan. After researching the different Nissan Dealershiips, Nelson Nissan was willing to provide me the best deal. Suzie Gentleman was a great sales consultant and made the experience truly a great one. More

Incredible Experience! This was absolutely the most positive experience I have EVER had in purchasing a car. I was dreading buying a car but EVERYONE was so helpful. Being This was absolutely the most positive experience I have EVER had in purchasing a car. I was dreading buying a car but EVERYONE was so helpful. Being an older female you have the expectation of not being treated fairly. I was treated like a queen! My deal was exceptional. I urge anyone considering buying or leasing should go to Nelson Nissan FIRST! Thanks to all of you. I am not related to anyone at this dealership. More