Nelson Nissan in Broken Arrow

Used jeep Robert was extremely nice and patient with us. He even came back up to the store on a Holiday when we decided to pick up our car a day early. We highl Robert was extremely nice and patient with us. He even came back up to the store on a Holiday when we decided to pick up our car a day early. We highly recommend working with Robert. More

Great experience Brent was the gentleman that greeted me check my car in and checked my car out. He told me what needed to be done for future service and explained th Brent was the gentleman that greeted me check my car in and checked my car out. He told me what needed to be done for future service and explained the purpose of the service. He seems to be quite knowledgeable. He's very pleasant. Customer Service oriented and quite an asset to the company. He explained the one to one program that had never been explained to me in the past. If it was I did not understand what they were saying. I would give Brent a five star rating. More

Great Experience! From the first phone call all the way to the end, we had a great experience. Every team member was friendly and welcoming. It didn't feel like the nor From the first phone call all the way to the end, we had a great experience. Every team member was friendly and welcoming. It didn't feel like the normal car dealership that has a salesman trying to sell you "the perfect car". It was pleasant and our salesman, Robert Martinez, made us feel like a friend and not just our salesman. Thank you!!! More

Awesome experience, Professional, easy to work with. Robert Martinez was my Sales Consultant with Nelson Nissan and he helped make my new car purchase a very pleasant experience. Easy to deal with and ve Robert Martinez was my Sales Consultant with Nelson Nissan and he helped make my new car purchase a very pleasant experience. Easy to deal with and very knowledgeable about the car. Tom in Finance did a great job closing my loan and was very knowledgeable of all additional products, warranties, etc. that were .available The manager stopped by an introduced himself as well. All employees spoke very highly of the dealership and the Nelson family. The icing on the cake was the Christian music that played the whole time during my purchase! More

Great sales, support and service This was my third new car purchase at Nelson Nissan. Recently, Sean Elliot sold me a 2015 Pathfinder. From ding to dong I was in and out in less than This was my third new car purchase at Nelson Nissan. Recently, Sean Elliot sold me a 2015 Pathfinder. From ding to dong I was in and out in less than 3 hours. Tom the finance manager and Nathan the desk manager took really great care of me. Last week the Versa we purchased two years ago had a transmission problem. We took it to Jason in the service department and received a new transmission with a small deductible because of the warranty we purchased. Saved us $3700!! All in all, we have had great success with the Nelson team and would recommend to anyone looking to purchase a new Nissan. More

Experience and excellence is what I got with my purchase Excellence, experience, professionalism, caring, thoughtful, helpful Thank you David Turner and your staff your the people I will return to every time Excellence, experience, professionalism, caring, thoughtful, helpful Thank you David Turner and your staff your the people I will return to every time a great Experience More

David Turner (Salesman) outstanding concern for the buyer! David Turner (salesman) was genuinely interested in the selection of the best car for my needs. Was patient and did not pressure the selection. Worked David Turner (salesman) was genuinely interested in the selection of the best car for my needs. Was patient and did not pressure the selection. Worked through the details to buyer's satisfaction! More

Very Good Service I had to have the motor replaced for my windshield washer fluid pump. I called the day previous and they set up an early appointment. I dropped off I had to have the motor replaced for my windshield washer fluid pump. I called the day previous and they set up an early appointment. I dropped off my car, then they offered to drive me back home because the maintenance was to take 2 to 3 hours. They had the part earlier than estimated and the service took less time than estimated. They picked me back up and the cost of service was less than estimated. All technicians and coordinators were very nice and attentive. The young lady that check me out was a bit of a smarty pants with a couple of wise cracks. Maybe she thought she was being funny, but I thought she was being stupid and not polite. I will continue to use this dealership for service. More

Sketchy They said it was my old dealer but it wasnt in the phone they said they can work with me and the bank but when i got there they said they cant if i go They said it was my old dealer but it wasnt in the phone they said they can work with me and the bank but when i got there they said they cant if i go through my bank More

Horrible Dealership Worst service department in the history of service departments! Rude, arrogant, and sarcastic service members. I never write reviews, but this time I Worst service department in the history of service departments! Rude, arrogant, and sarcastic service members. I never write reviews, but this time I have to. I don't want anyone else going through what we have. More