Nelson Nissan in Broken Arrow
Broken Arrow, OK
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 144 reviews
Unfortunately, Nelson's screw-ups would take days to catalog, so I'll just give you some highlights (this has all been going on since I bought the car two and a half weeks ago)... They promised they'd f catalog, so I'll just give you some highlights (this has all been going on since I bought the car two and a half weeks ago)... They promised they'd fix two small door dings and a broken key fob when I bought the car. They had my car all day on TWO separate occasions and still, the dents remain. I was told I'd have to take the broken fob to another dealership (nice customer service, eh?) to be fixed. Exasperated, I told them to completely forget everything, that I'd be by after work to pick up the car. When I got there... wait for it... they couldn't find my car. Lol. After sitting in an extremely ugly orange chair for half an hour, I was handed my keys and I got out of there before they could jack something else up. Funny thing, though: when I got home, the 'unfixable' key fob was fixed. It's magic! ;-) One thing I thought I'd mention... This dealer is on dealerrater.com multiple times under slightly different names. This one happens to have a decent overall rating. Check the rest before you make the decision to deal with these imbeciles. More
I was charged more than the price listed on the internet, which was also $2000 over blue book. The car has been plagued with issues that should have been addressed prior to their putting it on the lot...engi which was also $2000 over blue book. The car has been plagued with issues that should have been addressed prior to their putting it on the lot...engine, transmission, battery, starter, rust...you name it. Standing on the premise of their good "Christian Business Values" is a disgrace. I got a horrible deal on a car that is not reliable. The sales department is completely unhelpful and rude, including the managerial staff. Do not look for your problems to be solved or for anyone to be sympathetic. I am now stuck with a car that does not meet the expectations set by Nelson or promised on the day of sale. Please, think twice, you can find a better deal elsewhere with a company who stands behind every car they sell. More
I was charged more than the price listed on the internet, which was also $2000 over blue book. The car has been plagued with issues that should have been addressed prior to their putting it on the lot...engi which was also $2000 over blue book. The car has been plagued with issues that should have been addressed prior to their putting it on the lot...engine, transmission, battery, starter, rust...you name it. The service department seems to work well, but the sales department is a joke. Go somewhere else, DO NOT buy from these guys. More



