Nemer Ford
Queensbury, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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I feel that Nemer Ford is doing the best that they can, I feel that Nemer Ford is doing the best that they can, with what they have to work with. The thing that I personally feel would help them immensely I feel that Nemer Ford is doing the best that they can, with what they have to work with. The thing that I personally feel would help them immensely, would be to try and have a bank that will work with people that do not have good credit. I know a lot of people that have tried to go to car dealerships with $1000.00 or more to put down, but because of their credit rating they were turned down. Other than that, I feel they(sales people) all put forth great work ethic's! More
I felt very little pressure to purchase from Sean. He listened to my concerns when purchasing a car and helped guide me during the sale. I left the dealership and then went out and tried several other c listened to my concerns when purchasing a car and helped guide me during the sale. I left the dealership and then went out and tried several other cars and dealerships. I also went to other Huyndai dealerships and was not treated as well as with Garvey. I came back to Garvey Huyndai to make my purchase about 2 or 3 months later. The deals at the time were very competitive and I did the full purchase of the car in cash. There was a problem with the car during the delivery. The hood had been dented. This was taken care of quickly and a new hood was put on the car and I left with it later in the week. I wasn't in a big hurry to get the car so, the wait was not a big deal. I also was not pressured into purchasing extended warranties or other add ons. If I am in the market for a new or used car I will stop in at Garvey. I would also have no restraints in suggesting it to someonne else who is looking for a vehicle. Thank you, Michael Maiorella More
The service writers are very warm, understanding, and reliable in providing me with an approximate cost for the needed work and the time required. They make me feel welcome and even allow my two well-be reliable in providing me with an approximate cost for the needed work and the time required. They make me feel welcome and even allow my two well-behaved dogs to stay with me in the waiting room which allows me to combine my visit to Nemer Ford with a dog walk in the village thus saving time and driving. They also accomodate me with setting up appointments that match my available time and performing the necessary work quickly while I wait. More
the only bad this is that you can never get in for a apt for anything EX: oil changes or maintence. a good thing was that we got the car the same day we bought it. everything was ready to go. also the finac for anything EX: oil changes or maintence. a good thing was that we got the car the same day we bought it. everything was ready to go. also the finacing went very quick we did not have to wait around for aproval ver long More
Randy was very good to us during the whole process of my husband and I purchasing the vehicle. It was the service that we weren't happy with when the axle had to be replaced. It was given back to us and we husband and I purchasing the vehicle. It was the service that we weren't happy with when the axle had to be replaced. It was given back to us and we weren't informed that the axle needed to be replaced and was on order. Then I lost a bunch of transmission fluid. We requested the vehicle to be picked up and fixed properly. We have considered purchasing a different vehicle, but haven't had the time to come in. More
Steve was very forthcoming about the nature of the warranty issue with my side view mirror. It was installed incorrectly twice by another Ford dealer, and Steve took care of it after pointing me in t warranty issue with my side view mirror. It was installed incorrectly twice by another Ford dealer, and Steve took care of it after pointing me in the direction of the customer support hotline. it's fixed properly now, and it only took his team once. More
I have been a customer for many years. I've leased my last 3 cars from Nemer. I am known there on a first name basis and the staff is friendly and welcoming. I also really appreciate it when Dave Dutcher last 3 cars from Nemer. I am known there on a first name basis and the staff is friendly and welcoming. I also really appreciate it when Dave Dutcher gives me a ride to work while my car is being serviced. Larry from service is a super nice guy and Randy Wall helped me swap my ride with no hassle. I told him what I wanted and he made it work for me. More
I have found workig with both Matt Murhpy & Charlie Albrecth to be both professional and classy in their working relationship. Both are also very timely in their callbacks and always deliver on their p Albrecth to be both professional and classy in their working relationship. Both are also very timely in their callbacks and always deliver on their promises made to my wife and I, every time we call. More
Nemer ford worked great with me specifically Randy Wall. He worked hard and for a number of weeks to find me a car that I would be satisfied with and he did his job. Not to mention the great deal I recieved He worked hard and for a number of weeks to find me a car that I would be satisfied with and he did his job. Not to mention the great deal I recieved on the car. It was way more than I could have asked for. Thanks for your time! More
Waited 30 minutes in person to get parts ordered that had been identified (correctly) over the phone previously... Wendy could not properly located them. In another instance attempted to get a price for had been identified (correctly) over the phone previously... Wendy could not properly located them. In another instance attempted to get a price for an item over the phone and was told it could not be done without the VIN... Don told me he would not even try to look it up (I did not ask him to order anything, just for a price) and then hung up the phone when I told him to try. I then called another Ford dealer who had no problem giving me a price on the correct part, over the phone and without the VIN! It left me so irritated that I will no longer use the Nemer Ford parts department, despite its convenience for me. More



