Nemer Ford

The service writers are very warm, understanding, and reliable in providing me with an approximate cost for the needed work and the time required. They make me feel welcome and even allow my two well-be reliable in providing me with an approximate cost for the needed work and the time required. They make me feel welcome and even allow my two well-behaved dogs to stay with me in the waiting room which allows me to combine my visit to Nemer Ford with a dog walk in the village thus saving time and driving. They also accomodate me with setting up appointments that match my available time and performing the necessary work quickly while I wait. More

the only bad this is that you can never get in for a apt for anything EX: oil changes or maintence. a good thing was that we got the car the same day we bought it. everything was ready to go. also the finac for anything EX: oil changes or maintence. a good thing was that we got the car the same day we bought it. everything was ready to go. also the finacing went very quick we did not have to wait around for aproval ver long More

I would recommend this dealership because they make it fairly easy to make a quick and uncomplicated tranaction.I also like the large selection of vehicles to choose from.The sales team is very motivated fairly easy to make a quick and uncomplicated tranaction.I also like the large selection of vehicles to choose from.The sales team is very motivated and at your becon call as soon as you enter the car lot,that goes a long way with me!Thanks Randy Courcelle More

Nemer Ford is roughly 4 hours from my house and since meeting Jim Sears, I will go to no other dealer! Jim has been an honest, up front sales man since I first met him. A couple of months ago my father meeting Jim Sears, I will go to no other dealer! Jim has been an honest, up front sales man since I first met him. A couple of months ago my father in-law purchased his F-150 from Jim. Since then, I have made the trip twice - 1st to lease my Edge and 2nd, most recently, to purchase my F-250. I always recommend Nemer Ford, escpecially Jim Sears, to anyone who asks. More

I stopped by Nemer Ford just looking at cars, because I was in need of a new car. I was only at the beginning of my searching experience as a first time buyer. Staff was friendly and not pushy, and provi was in need of a new car. I was only at the beginning of my searching experience as a first time buyer. Staff was friendly and not pushy, and provided the help I needed. Unfortunately, I did not purchase a car from Nemer Ford, but would absolutely recommend the dealership to a friend, and would stop by for another look/possible purchase in the future. More

I have used Nemer Ford to Service my 2008 Ford Escape Hybrid for nearly 3 years. I commute between the Adirondacks and southern California an average of 2 times per year and trust Nemer over any other d Hybrid for nearly 3 years. I commute between the Adirondacks and southern California an average of 2 times per year and trust Nemer over any other dealer to keep my Hybrid Escape in shape. I have around 76,000 miles on the vehicle (mostly highway). Nemer Ford has a wonderful and very competent service department. I feel that I can trust them with my vehicle and I am always treated with the greatest courtesy and friendliness. I predominantly deal with Larry as my service representative and he is great. I will not trust my vehicle to Capistrano Ford in Southern California because I found them to be expensive, and dishonest. Larry and Nemer are the exact opposite. Prices are fair and work has always been very competent and I feel that they are always to be trusted. I try to make sure that my Hybrid Escape is taken care of by Nemer before I head back to California to avoid having to deal with Capistrano Ford. Nemer deserves more recognition and I recommend them to everyone who has a Ford product. More

I contacted Nemer regarding buying a mini van. I have less than perfect credit and I am upside down in my current vehicle loan. They agreed to look at my situation. They helped me look at a van and come less than perfect credit and I am upside down in my current vehicle loan. They agreed to look at my situation. They helped me look at a van and come to find out they could not help me without a strong cosigner. At that time I did not have a co-signer, I still do not, however, if in the future I either fix my credit or come up with a cosigner I know I can go back to them and they will continue to be friendly and honest and contact me in a timely manner. It was a pleasure working with their honest and courteous staff More

I went in to purchase a used car, as the car I had needed too much work and I didn't have the finances to do it. I got this car and the warranty ran out after 1mo. The car ran "so so" when I purchased it but too much work and I didn't have the finances to do it. I got this car and the warranty ran out after 1mo. The car ran "so so" when I purchased it but being a woman I thought that was "normal." I then I heard a noise that got even louder during the course of the next 3 mo; Randy Wall called for a courtesy call. I told him about the noise. He got service to repair it at no cost to me after some doings. This was GREATLY appreciated as I'm on some public assistance! I also feel I got good deal on the car I purchased. Randy did WELL w/getting the deal I needed to get to fit my budget! I LOVE your Follow up calls and feel they're important! Should this tell you anything? I purchased my 1st standard vehicle from you, a Ford Fiesta, in the latter 70's or early 80's? The sales person taught me how to drive it in YOUR parking lot!!! It did hold up to having over 200,000 miles on it the last I remember! I've hit other dealerships in the past, as many individuals do; but this time in my life, being on public assistances, I Needed to get the "deal of my life," and Knew YOUR dealership wouldn't "screw me over." I Know I can trust you! And this time, I ONLY went to YOU w/o even researching other dealerships for possible deals. As w/any dealership, I've heard complaints about you from people along the way. I hold TRUE to my word what I think/believe about YOU! YES! I am Very verbal! I hope this says "it all" as to how I feel about YOU! And your people that work there! More

One of the best dealerships i've ever dault with! Go way beyond what other dealers would do to get me in a vehicle. the salesman that worked with came in on his day off when i came in to gets some parts put beyond what other dealers would do to get me in a vehicle. the salesman that worked with came in on his day off when i came in to gets some parts put on to make sure i was happy.they didn't treat me like a stranger it's like i was family More

Waited 30 minutes in person to get parts ordered that had been identified (correctly) over the phone previously... Wendy could not properly located them. In another instance attempted to get a price for had been identified (correctly) over the phone previously... Wendy could not properly located them. In another instance attempted to get a price for an item over the phone and was told it could not be done without the VIN... Don told me he would not even try to look it up (I did not ask him to order anything, just for a price) and then hung up the phone when I told him to try. I then called another Ford dealer who had no problem giving me a price on the correct part, over the phone and without the VIN! It left me so irritated that I will no longer use the Nemer Ford parts department, despite its convenience for me. More