21 Ford Dealers near 12804near 12804

Lenny is incredible to deal with. - acaglione

Lenny is incredible to deal with. He is knowledgeable and extremely helpful. To be honest, everyone has been great and pleasant. Lenny is a standout in the service department!

This was my first time at the depaula ford dealership and - patricia.kelly30

This was my first time at the depaula ford dealership and Dan was more than helpful to assist me with my car! Thank you Dan and I am looking forward to my next oil change!

Jason K. - KIMBERLY.RILEY

Jason K. my service tech kept me apprised of my appointment and the plan for my car. I was very pleased with the service department. The only reason I did not give this dealership 5 stars is Jason had notified me my lifetime oil change program that I had purchased at the time I bought my car (in 2022) was cancelled. As I hadn't requested it to be cancelled or signed any paperwork canceling it I was not thrilled. He directed me to the sales department where the gentleman I spoke to let me know it would need to go through the finance department. He said he left a message for them to call me back. After 24 hours I called them back myself. I was not going to pay out of pocket for the oil change part of my service. The gentleman in the finance department did let me know he would look into it as it was obviously wrongly cancelled. The problem is that it need to be brought up with Lithia (the company that it goes through) and would take a while to fully resolve. He did have the service department remove the cost of the oil change.

Ford had a recall on my 2018 edge. - Carlub58

Ford had a recall on my 2018 edge. Steve Murphy was great in getting the parts scheduling the replacement & getting us a loaner for 2 days. Thank You so much Steve

One More Time... - bjs

Once again I have leased a beautiful new Ford from Jack Byrne Ford in Mechanicville and my experience was wonderful. This is at least the 8th or 9th car from this dealer and my outcome is always the same. No problems and I leave with the car that I want.

Very responsive to my needs in vehicle choice and advice - eckert2600

Very responsive to my needs in vehicle choice and advice by sales associate Bruce and management following our unfortunate accident. Being a repeat customer we were treated well as usual from this long standing dealership.

My husband purchased a certified pre-owned F-150 from G - Mary_C

My husband purchased a certified pre-owned F-150 from G Stone about 4 and a half years ago. At the time, we selected a Ford extended warranty and paid well over $2,000 for it. We had NO issues with G Stone until this spring, when we needed to use the warranty. The truck now has 55,000 miles on it and a couple of weeks ago a front wheel bearing went bad. I called G Stone and Trudy told me that the repair would be $900, and I was surprised as it said the bearing should be covered under the warranty. Instead driving a truck with a bad bearing over 30 miles and paying $900 we opted to have the truck repaired closer to home for under $300, after calling Ford and getting a verbal OK to get the work done at a non-Ford dealership and having it covered under warranty. Vince from G Stone was helpful in submitting the warranty claim for us - but it was then DENIED by Ford as they said they had no record of the phone conversation I had with them. Shady, shady, shady! Vince at G Stone asked me to give them a chance when the truck needed it's next repair - so we did. Two weeks later the right rear caliper seized up and so my husband called to make an appointment as the truck was undriveable. He was told they could not get him in for service for 3 weeks and that no loner was available. So we canceled this absolutely useless Ford warranty immediately and are having both rear calipers/pads/rotors replaced closer to home out of pocket. We paid a LOT of money for a warranty that we can't use, and there is no guarantee from G Stone that they will be able to take care of you in an emergency. We will receive a small refund for the months of the warranty that we have canceled, but it will not cover the repair costs, so we are quite upset to say the least. Neither Ford Motor Company, nor G Stone is willing to help their customers get what they paid for in a timely manner, and our Ford dealer closer to home will not service the truck as "you didn't buy it from us" to quote them exactly. Needless to say we are going to be trading this truck in next week and will be going with a brand that stands by their customers. This whole situation is very sad as my husband has been a committed Ford truck owner for over 25 years, and my grandfather was the executive chef for Ford Motor Company at their Detroit headquarters. What an awful way to treat people who pay you 50,000+ for a vehicle.

On January 30, 2023 I bought a Chevy Cruze sedan 2017 - Mariedoe23

On January 30, 2023 I bought a Chevy Cruze sedan 2017 and at the Brown's Ford dealership in Johnstown. NY. Now I only have the car for only 3yrs , now my engine went bad and this Brown's Ford dealership sold me a lemon car. I bought a Chevy Malibu 2013 in Albany, NY at car Max and had that car for 4yrs and no engine problems at all .. this dealership sold me a lemon Chevy Cruze sedan 2017. Then I test drove a Chevy Malibu 2024 with my son and the front brakes , back brakes were scraping, the four tires were making loud noises and the car kept on jerking back and forth and they had to charge the car battery and so I can test drive the lemon car 2024 Malibu and the sales person told me, my son TJ that the car has not been worked on at all , just was sitting on the car lot for a long time.

Easy to make appointment. - Laker

Easy to make appointment. Waited for service. Good experience with service staff. No issues or problems.

Emmaline Jordan was an excellent saleswoman. - kosh1147

Emmaline Jordan was an excellent saleswoman. She was knowledgeable and helpful. Every aspect went smoothly. The service department made sure the vehicle was in tip top shape. I love my new car!

Do not use the service department for anything! - twiley2541

Do not use the service department for anything! I brought my truck to have a simple clock spring replaced. The new spring is working great, but I ended up with a deep scratch on the clear plastic gauge pack cover. I was told by the service manager that they are not responsible for the damage. I was told that they would try buffing it but, if that didn't work I am out of luck. I was also told that the steering wheel is too far from the clear shield for it to be damaged by their tech . The average length screwdriver is 8 inches. More than long enough to do this damage. I will no longer go to Greenwich ford.

I want to thank Chris Brown and Zach for taking care of - Fmaynard123

I want to thank Chris Brown and Zach for taking care of my emergency. Kudos

THIS DEALERSHIP LIED TO ME ABOUT A VAN THAT I BOUGHT FROM - paul.valente.sr

THIS DEALERSHIP LIED TO ME ABOUT A VAN THAT I BOUGHT FROM THEM IT'S THE WORSE CAR I HAVE EVER OWNED AND NOW I AM STUCK WITH THIS CAR FOR THE NEXT 5 YEARS. WHAT A JOKE THIS DEALERSHIP IS? LET'S SEE WHAT THE VT STATE ATTORNEY GENERAL DOES?

I get my f 150 Raptor 2022 --- my sell person was a PJ - JAN

I get my f 150 Raptor 2022 --- my sell person was a PJ Baker-- no problems at all -transaction went very easy -- - no surprises --so much fun to drive this car Thank you PJ

It’s a great place to go and purchase a car with great - mckeebob56

It’s a great place to go and purchase a car with great deals and service. I been buying car’s there for years love ford products.