New Brighton Ford - Service Center

Very pleased with the service they couldn’t find anything wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it back very satisfied. More

I took my 2019 Chevrolet Silverado in to get a new battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery w battery. I had points from our purchase of a 2024 Maverick Hybrid truck that were about to expire. The points saved me $210 dollars. The battery was changed while I waited and in a very timely manner. New Brighton Ford has been great to work with and the dealership is only 5 minutes from my home. Keep up the great work and great customer service! More

I love the pick up and drop off service. I am able to go to work and they pick up my vehicle there I am able to go to work and they pick up my vehicle there More

I had the Front Drivetrain redone with New Brighton Ford and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not d and now the truck vibrates when a accelerate. I made an appointment back on May 15th at 8:00 AM and it is now 6 days later and they still have not diagnosed the problem. The last time I had my oil changed there and they forgot to put the dip stick back in and oil sprayed all over the engine compartment. More

Just purchased a new f-450. A very smooth and easy process. Thanks you for all your help A very smooth and easy process. Thanks you for all your help More

It was the first time that I’ve had such ease purchasing a new vehicle! The customer service was AMAZING!! a new vehicle! The customer service was AMAZING!! More

From Calinthia setting the appointment; pick up and delivery is tremendous to David keeping me up to date on the work. Awesome experience delivery is tremendous to David keeping me up to date on the work. Awesome experience More

It’s always a challenge when booking a service request online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I online with them. First time they didn’t have an appointment for me in thier system when I showed up even though I had confirmations. Second time I tried their pick up service and they sent me reminders saying they would see me when I dropped off the vehicle even though I had booked pick up and had other confirmation that it was a drop off. Had to call their service appointment office but never received a call back a week later. Had to call them again to get it straightened out. Pick up employees were nice and courteous and took pics of the car on pick up and drop off. More

Thank you for all your help Brad! You made the process easy and quick when I was in serious need of a new vehicle. You made the process easy and quick when I was in serious need of a new vehicle. More

I will be a customer of New Brighton Ford for life and wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe eas wish to thank Orlando and his team for the quality work they recently performed on my Ford Escape during my annual maintenance checkup. I breathe easier when I have car issues (which have been quite minor) as I trust them implicitly. I know they will always have my better interests in mind! Thanks to their expertise, my vehicle still feels like it’s brand new! So… look no further than New Brighton Ford for your new car purchase as well as your continued maintenance when it comes time. I am always treated with the utmost respect and HIGHLY RECOMMEND their services!!! Customer Service Rating: SUPERIOR! More