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New Brighton Ford - Service Center

New Brighton, MN

4.6
247 Reviews

247 Reviews of New Brighton Ford - Service Center

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July 24, 2025

Great service, vehicle done when promised , would recommend and will return for future service needs More

by bryngls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Excelente servicio estoy muy agradecido con su ayuda y atención definitivamente regresaré para los servicios a futuro More

by River2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

New Brighton Ford did a wonderful job taking care of my recall. They picked up my vehicle, kept me informed and returned my truck to my office when the work was completed. Thank you More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

Service was quick. Estimate was accurate. I was able to get an appointment in a few days. More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
July 19, 2025

I was kept up to date through out my visit and service Advisor was very good. More

by EDSTROMHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

They claim to not be able to participate in the Ford works program because they have union techs. All dealers have union techs but quick lane is likely not using union techs anyways, which is how they More

by jenandjimt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember their names
July 17, 2025

Every time my Vehicle comes from New Brighton Ford. There's a new issue.And they fail to take responsibility More

by HROC65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Quality work was performed on a timely basis. I will be returning for service in the future. More

by JERRYHOBBS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcel
July 14, 2025

North Country Ford completely abandoned me as a customer. New Brighton Ford picked up the torch and really took care of me, I can't thank them enough. Very professional More

by SHAMUS_ASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

David at Quick Lane was great to work with. Kept me informed about the work that was being done, great communication. I appreciate the ride service that brought me home and picked me up so I di More

by menewby
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chustz
1
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