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New Brighton Ford - Service Center

New Brighton, MN

4.7
234 Reviews

234 Reviews of New Brighton Ford - Service Center

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June 12, 2025

Waiting area was clean and the staff was very friendly. The services were completed by the time given. More

by nohantz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2025

Walk-in service accepted within reasonable time frame for busy life style individuals or groups More

by TIZITA1433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Always a great experience- really appreciate the convenience of pick up and delivery-highly reccommended More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

This is the seventh or eight vehicle I have purchased for my business at this store. Always top a notch experience More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Angstman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Yarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Great team at the dealership. Very professional and attentive to my needs. Plus, they have pick-up and delivery services, which is excellent for busy households. More

by johnpilarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Very nice dealership. All the people there are polite courteous very helpful.. Date bond, my issue very fast.They extend very fast. They gave me a ride home. They brought m More

by petersonjanet756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The service was done in an adequate amount of time. The service staff were helpful and friendly. More

by tcase12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 24, 2025

Very professional. They listened to what I wanted, did not pressure, and were very informative More

by TJohnson3354
Recommend Dealer
Yes
Employees Worked With
Jason Oomrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Had to have a recall taken care of. They were able to care of this issue at my business with their mobile service More

by erickromah85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Wahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Very pleased with the service they couldn’t find anything wrong. They kept trying putting it on the diagnostics still couldn’t find it. Did the other work on it that needed to be done for warranty and got it More

by vancehusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Chustz
1
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