Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Brighton Ford
New Brighton, MN
481 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 303 service reviews
June 10, 2026
Quality people. Easy to deal with. Would recommend for future service and sales. Top of my list Easy to deal with. Would recommend for future service and sales. Top of my list More
by jdbhd95
Verified CustomerEmployees Worked With
June 08, 2026
My first time going there. Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was aroun Service advisor was not friendly and it wasn’t a very pleasant experience. I had an oil change and declined tire rotation because the price was around $100. Went straight to Discount Tire for a free rotation. Also, I don’t think New Brighton Ford reports service work to Car Fax because I my oil change didn’t show up although some rear wheel covers installed at Apple Ford do show up on Car fax. Will try a different Ford dealer next time. More
by JS
Employees Worked With
Other Employees :
I don’t honestly know the name of the service advisor and certainly don’t know who did the oil change. Give the lube guy 5 stars.
May 15, 2026
friendly, approachable, flexible, fair, good selection of inventory, good location, highly knowledgable finance department staff inventory, good location, highly knowledgable finance department staff More
by christopherkellner
May 11, 2026
I was treated well and service was great. It is place I would return to if I need to seek mechanical assistance again while visiting in Columbia Heights. It is place I would return to if I need to seek mechanical assistance again while visiting in Columbia Heights. More
by STEVEBOOTHBY
Employees Worked With
May 06, 2026
I am impressed with the way New Brighton Ford treats their customers. Service is good, too. their customers. Service is good, too. More
by IMAPAINE2
Employees Worked With
April 13, 2026
Wonderful dealership makes you feel like you're one of the family and go over in a beyond for their customers the family and go over in a beyond for their customers More
by BIGGROBB57
April 09, 2026
Friendly and efficient service at a convenient location. We got a satisfactory service in a timely manner. We got a satisfactory service in a timely manner. More
by UNIVERSALTRANSITMN
Employees Worked With
April 08, 2026
Very attentive and easy to work with, traveling out of state. Had everything ready and very friendly! state. Had everything ready and very friendly! More
by dieseldually73
April 07, 2026
James was very knowledgeable and not pushy. He was very nice and pleasant to work with. He was very nice and pleasant to work with. More
by leahcornell
Employees Worked With
March 31, 2026
Nice and friendly people! . Good service!, nice cars!, variety of vehicles!. Prices for all kinds of needs. . Good service!, nice cars!, variety of vehicles!. Prices for all kinds of needs. More
by edsantillan14
